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About

Oneonta Family Practice (FoxCare Center) is a Bassett Healthcare Network primary care center based in Oneonta, NY. It offers general primary care services and is part of Bassett’s broader network that includes specialty care, outpatient pharmacy, and family dentistry. Contact numbers listed for patient access include multiple local lines (various 607 numbers) and a main line at (800) 242-7905.

Clinic Type

Primary Care

Address

1 FoxCare Drive Suite 308, Oneonta, NY 13820

Phone

(607) 432-1163

Email

surprisemedicalbills@dfs.ny.gov

Opening Hours

8:00am - 5:00pm

Telehealth

Offers Virtual Visits

Emergency Care

After hours, please call:(607) 432-2000

Services Offered

  • Preventative family medicine
  • Family planning
  • Flu shots
  • Prescriptions
  • Annual physical exams
  • Sick patient exams
  • Routine screenings
  • Routine blood tests
  • Chronic condition care
  • Nutrition counseling
  • Health and wellness
  • Elder care
  • Well woman visits
  • Cancer screenings
  • Depression prescriptions and referrals
  • Anxiety prescriptions and referrals

Insurance & Payment

Languages Spoken

  • English

FAQs

What services are provided at Oneonta Family Practice (Fox)?

Preventative family medicine, family planning, flu shots, prescriptions, annual physical exams, sick patient exams, routine screenings, routine blood tests, chronic condition care, nutrition counseling, health and wellness, elder care, well woman visits, cancer screenings, depression prescriptions and referrals, anxiety prescriptions and referrals.

Awards & Accreditations

  • NCQA NYS Patient-Centered Medical Home Recognition
  • NHSC Approved Site

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye/Google: 3.0 out of 5 (16 reviews)
  • Birdeye: 2.7 out of 5 (9 reviews)
  • WebMD: Not explicitly stated numerically, but described positively (1 review)

Patients praise

  • Knowledgeable nurse practitioners and physician assistants
  • Quick, efficient service for some patients
  • Friendly and accommodating experience for some individuals

Common complaints

  • Rudeness and unprofessional conduct by staff and providers
  • Difficulty getting appointments or long wait times
  • Issues with communication, including lost messages and lack of follow-through on referrals
  • Perception of incompetence or dismissiveness regarding patient symptoms

"Absolutely horrible service. Rude, messages always getting lost or never answered, untimely. Been waiting over a year for them to fax a referral."

LocalityBiz/User Review

"The medical doctors and nurses are fantastic but the front office staff is bottom of the barrel."

Birdeye/User Review

"From the minute you walk in until you check out, staff is friendly, accommodating and efficient... Jennifer Panzarella, PA is professional, efficient, knowledgeable and caring."

WebMD/User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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