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About

Summary: Bassett Healthcare Network is a nonprofit system based in Cooperstown, NY, operating five regional hospitals and multiple outpatient centers in central New York. It employs about 953 people and reports annual revenue around $4.1M, with total funding of $82.0M. The network provides a full spectrum of health care, including specialty services, through its locations and outpatient sites. For Oneonta-specific services, Bassett operates at least one location in Oneonta (address: 1 Norton Ave., Oneonta, NY 13820) as part of its regional network. If you’re seeking "Bassett Oneonta Specialty Services," you likely want details on the Oneonta location’s specialty offerings and appointment options; please specify the specialty (e.g., cardiology, orthopedics, imaging) for a targeted overview or contact the Oneonta-site directly.

Clinic Type

Specialty Care

Address

Oneonta, NY

Phone

(607) 433-6331

Email

surprisemedicalbills@dfs.ny.gov

Opening Hours

Eyewear Center Hours: Monday – Friday: 8:30am – 4:30pm (closed daily for lunch: 12:30pm – 1:30pm). Appointments are required.

Services Offered

  • eye care
  • physical therapy
  • dialysis (12-bed)
  • specialty services
  • outpatient surgeries
  • outpatient surgical facility
  • interventional pain management

Insurance & Payment

Languages Spoken

FAQs

Eyewear Center Hours

Monday – Friday: 8:30am – 4:30pm (closed daily for lunch: 12:30pm – 1:30pm). Appointments are required.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Dermatology): 1.7/5 (6 reviews)
  • Birdeye (Orthopedics): 1.0/5 (2 reviews)
  • Birdeye (Gastroenterology): 1.0/5 (1 review)
  • Birdeye (Pulmonary Medicine): 4.0/5 (1 review)

Patients praise

  • Quality of medical care provided by specialists
  • Convenience of having multiple specialists in one location
  • Good experiences with specific departments like the lab

Common complaints

  • Long wait times for appointments
  • Rude phone staff/operators
  • Difficulty coordinating appointments with operating hours
  • Frustration with insurance coverage changes
  • Patient feeling of hopelessness regarding care

"After waiting for 1 hour we were told that we had another 45 minutes more to wait. I complained that this was unacceptable... The Doctors were walking around and one even went out for something to eat."

LocalityBiz user review

"Phone operators are very rude."

Birdeye user review

"I've been going here for years for a variety of specialists... they've always provided top service and it really is the one place to go to see specialists in that area."

LocalityBiz user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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