WellNow Urgent Care | Oneonta
Urgent Care • Oneonta, NY • Since 2012 • 1 location in Oneonta, NY, plus other WellNow locations locations
About
WellNow Urgent Care is a private chain of walk-in clinics offering urgent care services, rapid testing (including COVID-19), physicals, X-rays, and treatment for illnesses and injuries. Headquartered in Chicago, IL, WellNow operates across multiple states in the U.S. and has a presence in Canada. Key facts: - Founded: 2012; formerly Five Star Urgent Care - Industry: Hospitals and Health Care - Locations: United States (3+ offices listed, including Chicago HQ) - Services: Urgent care, testing (COVID-19), X-rays, physicals, and other health needs - Revenue/Size: ~$175.9M annual revenue; ~703 employees - Notable acquisitions: Physicians Immediate Care (2022), Hometown Urgent Care (2020), Primary Urgent Care (2022) If you’re specifically searching for WellNow Urgent Care in Oneonta, NY, this page confirms WellNow is a national chain with urgent care services, but does not list a Oneonta location. For Oneonta specifics, you may want to check WellNow’s site or a local directory for a Oneonta address and hours.
Clinic Type
Urgent Care
Address
5001 NY-23, Oneonta, NY 13820
Phone
(607) 376-5346
wn5112@wellnow.com
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available: Get care in under 5 minutes on WellNow Virtual Care.
Emergency Care
If you have a true emergency, call 911 immediately.
Services Offered
Technology & Equipment
Insurance & Payment
—
Not specified on page
Credit cards, Debit cards, Cash (likely), Credit, Insurance (if used)
Languages Spoken
—
Pricing
FAQs
Can I walk into a WellNow location without an appointment?
Yes, you can walk in or check in online at a WellNow center of your choice.
Do I need an appointment to visit a WellNow Urgent Care facility?
You are welcome to simply walk into any WellNow location. No appointment and no referral is required. Simply walk in or, if preferred, you can check in online at a WellNow center of your choice.
Do I need to bring anything with me when I visit?
When visiting one of our locations, please bring your health insurance card (if you plan to use insurance), photo ID and a list of any current medications. We will make a copy of this information for our files. If you have secondary insurance, please bring your information with you and we will submit it on your behalf.
How can I know when I should go to an emergency room versus an urgent care or walk-in clinic?
WellNow is equipped to treat a wide array of non-life-threatening injuries and illnesses, including sprains, strains, burns, lacerations, rashes, bronchitis and pneumonia. We have X-ray technology at all locations to help us better evaluate any injuries, and we offer on-site stitching. We also have point-of-care lab testing which allows us to perform a variety of tests directly at our facilities. However, you should go to a hospital emergency room if you are experiencing a serious medical condition or symptom (including severe pain) caused by an injury or illness. If you have a true emergency, call 911 immediately. Signs of a true emergency include, but are not limited to:
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.5 stars (904 reviews)
- WellNow official website: Not specified (referenced as 756 reviews) (756 reviews)
Patients praise
- Efficient and quick service/short wait times
- Professional and gentle staff during specific procedures like COVID testing
Common complaints
- Billing issues regarding out-of-network providers despite facility in-network status
- Concerns about quality of medical care and clinical competence
- Administrative errors with lab specimens
"The COVID test performed for me there was awesome. Usually when I got swabbed at work I would have a migraine all night but not here, they are soo gentle and just soo amazing and professional."
— Yelp/MapQuest reviews"BEWARE!!! This WellNow Urgent Care is in my network, but the doctors are not. My daughter is in college and came down with Bronchitis, so she went to WellNow in April of 2024 because they are in..."
— MapQuest reviewsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Hamilton College study looks at impact of WellNow urgent care centers — Apr 27, 2026
- WellNow Urgent Care Partners with Utica University to Expand Healthcare for Students — Dec 9, 2025
- WellNow Openings Coincide With Reduced ED Wait Times In Upstate NY - Journal of Urgent Care Medicine — Apr 1, 2026
- Rapid COVID-19 testing now available at WellNow Urgent Care centers — Apr 10, 2026
- WellNow Urgent Care shares real cost of health care in N.Y. — Sep 26, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Oneonta
Bassett Convenient Care in Oneonta: The Bassett Healthcare Network operates a Convenient Care location serving walk-in care needs in the Oneonta area. The network has expanded to multiple Convenient Care sites, including a recent addition near Cooperstown, offering care for minor illnesses and injuries (e.g., coughs, colds, insect bites/stings, sprains/strains). For Oneonta-specific details, verify the address and hours on Bassett’s site or contact Bassett directly. Key context: Bassett operates 9 offices nationwide (within the United States), with the Oneonta area represented among its locations.
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