Family Medicine/Internal Medicine at Ontario Medical Center

We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters. Only the services of interpreters and qualified staff are used to provide language assistance.

Interpreter services are available at no cost, 24/7 during all hours of operations at all points of contact; in-person, telephone, video, and alternative modes of communication are available.

Medicare Members: To request a hard copy of Kaiser Permanente’s provider directory, please call our Member Services department at 1-800-443-0815, seven days a week, 8 a.m. to 8 p.m. Kaiser Permanente will mail a hard copy of the provider directory to you within three (3) business days of your request.

Call Member Services at 1-800-443-0815 for a hard copy of the provider directory (delivery within 3 business days).

Medi-Cal Members: This includes Kaiser Permanente’s outpatient pharmacies...

Information about Medi-Cal coverage and Medi-Cal Rx pharmacies; see details about Medi-Cal Rx and related pharmacy information.

If you have questions, please call us at 1-800-464-4000 (toll free). For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711

General inquiries line and TTY support available.