Neurology at Ontario Medical Center - Kaiser Permanente
Neurology • Ontario, CA
Clinic Type
Neurology
Address
Medical Office Building A, Hospital and Medical Offices, 2295 S Vineyard Ave, Ontario, CA 91761
Phone
1-800-464-4000
directoryupdate@kp.org
Opening Hours
Monday through Friday, 8:30 a.m. to 5 p.m.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregate of Google reviews): 3.6/5 stars (672 reviews)
- WebMD Care (Dr. Bryan Liou): 3.5/5 stars (4 ratings (1 written review))
- Birdeye (Dr. Michael Byron Lee): 1/5 stars (2 reviews)
Patients praise
- High patient satisfaction scores for outpatient surgical experience at the medical center
- Some individual physicians recognized for good bedside manner and diligence
- Professional and courteous staff in certain departments
Common complaints
- Long wait times for urgent care and hospital services
- Concerns regarding bedside manner and responsiveness of some neurologists during inpatient consultations
- Frustrations with administrative processes and delays in receiving care
"Dr. Liou has the best bed side manner, very understanding, and will help your situation as best as he can. Best Neurologist!"
— WebMD Care review for Dr. Bryan Liou (2022)"When a patient with chronic treatment-resistant migraines has been hospitalized for over 5 days, and you are called in to consult, you'd think someone like Dr. Lee who professes excitement over helping people and solving problems would actually have a decent bedside manner and interest in the case."
— Birdeye review for Dr. Michael Byron LeeSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Kaiser Permanente Hospitals Named Among Best in Nation | Kaiser Permanente — Jul 29, 2025
- Kaiser Permanente Appoints New Senior Vice President and Area Manager for San Bernardino County – Inland Empire Business Journal — Apr 8, 2026
- Jun Zhao — May 8, 2026
- Kaiser Permanente Hospitals Named Among Best in Nation — Aug 2, 2025
- Dr. Sharon Kim, MD - Neurologist in Orange, CA — Jun 11, 2026
Information sourced from the clinic's website as of July 11, 2026.
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