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Clinic Type

OB-GYN

Address

Hospital and Medical Offices 2295 S Vineyard Ave Ontario, CA 91761

Phone

1-833-574-2273

Email

directoryupdate@kp.org

Opening Hours

Monday through Wednesday, Friday, 8:30 a.m. to 5 p.m.; Thursday, 8:30 a.m. to 12:30 p.m.

Services Offered

Insurance & Payment

Languages Spoken

FAQs

How can I contact Kaiser Permanente for questions or help?

If you have questions, please call us at 1-800-464-4000 (toll free). For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711 (toll free).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Aggregate): 3.6 out of 5 stars (672 reviews)
  • Birdeye (Emergency Room specific): 1.7 out of 5 stars (131 reviews)
  • Vitals: 2.2 out of 5 stars (for Dr. Sara Noroozkhani) (Not explicitly stated (aggregate rating))

Patients praise

  • professional and attentive staff reported in some instances
  • high safety ratings for the hospital overall, such as from The Leapfrog Group
  • efficient service and professional communication noted by some patients in the emergency department

Common complaints

  • long wait times in emergency and clinical settings
  • poor bedside manner and perceived rudeness from some specific providers, notably in OB/Gyn
  • frustration with communication and perceived lack of urgency for patient concerns

"Been waiting in ER room for a fever for over 10 hours and they help me just now! 11 hours later! Worst place to come to."

Birdeye (ER Review)

"She made me feel as though I was inconveniencing her when I was just scheduled for my routine OB appt with her since my MD was unavailable. She was rude and lacked compassion."

Vitals (Dr. Sara Noroozkhani Review)

"The staff was professional, attentive, and moved quickly while still taking the time to explain what was going on."

Birdeye (ER Review)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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