Urgent Care at Ontario Medical Center - Kaiser Permanente
Urgent Care • Ontario, CA
Clinic Type
Urgent Care
Address
2295 S Vineyard Ave, Medical Office Building, Ontario, CA 91761
Phone
1-833-574-2273 (Toll free)
directoryupdate@kp.org
Opening Hours
9 a.m. to 9 p.m. (Urgent Care) | Monday–Friday 8 a.m.–5 p.m. (Advice/Appointments/Cancellations/Information); Saturday and Sunday Closed
Telehealth
Find Urgent Care wait times and reserve your spot using Find Urgent Care
Services Offered
Insurance & Payment
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Languages Spoken
FAQs
What are the Urgent Care hours?
9 a.m. to 9 p.m.
Do you accept walk-ins?
Walk-ins accepted.
How can I view Urgent Care wait times or reserve a spot?
View Urgent Care wait times and reserve your spot using Find Urgent Care.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregating Google reviews): 3.6 out of 5 stars (based on 672 aggregate reviews) (672 aggregate reviews for the Medical Center)
- Birdeye (aggregating Google reviews): 1.7 out of 5 stars (based on 131 reviews) (131 reviews for the Emergency Room specifically)
Patients praise
- Professional and skilled medical staff (doctors and nurses) in specific departments like Labor and Delivery and Optometry
- Clean and organized facility environment in some areas
- Efficient pharmacy service reported by some patients
- Compassionate care noted by patients during specific procedures
Common complaints
- Extremely long wait times for service, including in the Emergency Room and for test results
- Perceived lack of urgency or responsiveness from staff, even in cases of severe pain
- Frustration with administrative processes and follow-up communication
- Concerns regarding patient safety protocols and misdiagnosis incidents
"I arrived at Kaiser Urgent Care at 7am. Im the 3rd in line but my name was called around 9:30 am, stayed until past 3pm. Very long wait time for the lab, X-ray and ultrasound results to come back... Its really frustrating."
— Birdeye user review"Been waiting in ER room for a fever for over 10 hours and they help me just now! 11 hours later! Worst place to come to."
— Birdeye user review for Emergency Room"They were in labor and delivery... Very nice and respectful very attentive and extremely knowledgeable. It made me so thankful that in my small stay how I knew i was in the right care and hands."
— LocalityBiz user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Kaiser health care workers in the Inland Empire expand strike as lab and pharmacy staff walk out | KVCR News — Feb 10, 2026
- Kaiser Permanente Appoints New Senior Vice President and Area Manager for San Bernardino County – Inland Empire Business Journal — Apr 8, 2026
- Kaiser Permanente Ontario Commissions Largest U.S. Hospital — Aug 5, 2025
- Kaiser Permanente Hospitals Named Among Best in Nation | Kaiser Permanente — Jul 29, 2025
- Kaiser Permanente workers across California, Hawaii go on strike - News Usa Today — Jan 26, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Ontario
Up Clinics is a Ontario, CA-based medical care provider offering urgent care, occupational health services, therapy, and suboxone clinic services. Key details: - Location: Ontario, California - Services: Urgent care, occupational health, therapy, suboxone clinic - Contact: info@upclinics.net; Phone: (909) 354-8881 - Web presence: upclinics.net - Workforce: 1 employee (notable growth YoY) - Online reach: ~2,357 monthly visits; high bounce rate low (0.4%), ~1.8 pages/visit - Audience: Predominantly United States (75%), with Canada (25%) - LinkedIn: linkedin.com/company/up-clinics If you’re seeking urgent care or occupational health services in Ontario, CA, Up Clinics presents itself as a localized option with a compact team and multiple service areas.
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