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About

Preferred Medical Group is a family-focused primary care network in eastern Alabama with multiple locations, including Opelika. They offer Pediatrics, Family Medicine, and Behavioral Health, plus urgent care/walk-in services. In Opelika, you can access a primary care physician at locations such as 2112 Executive Park Dr and 5809 US-280. They operate 7 offices overall across the region (HQ in Phenix City). If you’re seeking a primary care doctor in Opelika, PMG provides family medicine and general primary care across their Opelika clinics.

Clinic Type

Internal Medicine

Address

5809 US-280, Opelika, AL 36804

Phone

334-664-0463

Email

appointments@preferredmedgroup.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Pediatrics
  • Adult Primary Care
  • Psychiatry
  • Behavioral Health
  • Speech Therapy
  • Aba Therapy
  • Family Medicine
  • Internal Medicine

Team

  • Dr. Ritu Chandra, MD/Pediatrician (Founder) — Doctor
  • Dr. Happiness Obiaigwe, Board-certified Psychiatrist — Physician
  • Maya Stokes, Physician Assistant — PA-C
  • Dr. Salman Kazim, Board-certified Physician — Physician

Insurance & Payment

Languages Spoken

Current Offers

New patient welcome

FAQs

How do I reach the Opelika office?

Call us at (334) 664-0463 or visit us at 5809 US-280, Opelika, AL 36804.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: 4.5 out of 5 (11)
  • WebMD: 4.5 out of 5 (36)
  • Vitals: 4.8 out of 5 (3)
  • WebMD: 4.0 out of 5 (41)
  • Healthgrades: 3.1 out of 5 (14)
  • US News Doctors: 5.0 out of 5 (17)

Patients praise

  • Highly rated for thoroughness, diagnostic accuracy, and attentive listening skills
  • Appreciation for staff friendliness and professionalism
  • Positive experiences with timely care and effective communication of medical information
  • Recognition for excellent bedside manner and patient-centered approaches

Common complaints

  • Concerns about office safety protocols, specifically regarding mask usage during pandemic periods
  • Reports of poor communication, dismissive bedside manner, and failure to provide or track test results
  • Frustrations with scheduling appointments and long wait times
  • Isolated reports of alleged misdiagnosis or inadequate treatment

"He actually takes time to sit down and listen & spend time with you. He’s easy to talk to and explains diagnosis in terms that are easy to understand."

Healthgrades review for Dr. J Reed Cooper

"Avoid this office if you are concerned about COVID transmission. Few staff wearing masks... I didn't feel safe, asked for a refund of my copay and left."

WebMD review for Dr. Sunil Sharma

"He tells you to call for results but he doesn’t have them. You have to track him down and he could care less if you live or die."

Healthgrades review for Dr. Martin Roach

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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