Behavioral Health Services - AHCCCS
Behavioral Health Centers • Oraibi, AZ • Since 1982
About
Summary: AHCCCS (Arizona Health Care Cost Containment System) is Arizona’s Medicaid program and largest health insurance provider for residents, offering managed care to over 2 million people. It contracts with multiple health plans to deliver primary, acute, and long-term care services through a prospective payment model, emphasizing prevention, early intervention, and chronic care management to reduce emergency usage and uncompensated care. The agency, founded in 1982 and based in Phoenix, operates under federal/state funding and aims to provide comprehensive quality healthcare while supporting the health care system and economy. The page highlights its credibility as a model for other Medicaid programs and notes recognition for workplace flexibility. Contact options and core identifiers (industry, ownership, contact numbers) are provided. If you’re specifically looking for Behavioral Health Services within AHCCCS: - AHCCCS administers behavioral health through its managed care framework, coordinating with contracted health plans to deliver mental health and substance use services to eligible recipients. - For direct access to Behavioral Health Services within Oraibi or tribal regions, you would typically contact AHCCCS customer service or your assigned health plan to navigate eligibility, benefits, and network providers.
Clinic Type
Behavioral Health Centers
Address
150 N 18th Ave, Phoenix, Arizona 85007, US
Phone
800-654-8713
oifa@azahcccs.gov
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com (Southwest Behavioral Health Services – 7th Avenue Outpatient): 4.1/5 (59 reviews)
- TrustAnalytica (Southwest Behavioral & Health Services Broadway Outpatient): 4.3/5 (34 reviews)
Patients praise
- Some facilities receive high ratings for compassionate and caring staff
- Supportive family atmosphere and effective treatment outcomes reported in certain outpatient settings
- Availability of culturally grounded and holistic treatment options for specific populations
Common complaints
- Allegations of fraudulent billing, including billing for services not rendered, overbilling, and billing for patients after death
- Provider contract terminations and payment suspensions leading to service disruptions for vulnerable patients
- Dissatisfaction with the grievance and investigation processes, with some grievances labeled as unsubstantiated
- Reports of difficulty accessing care or reaching staff for follow-up
"Don't waste your time here... Dr. Cali will lie straight to your face about medication refills."
— Rehab.com user review"The vast majority of the consumers listed compassion, concern, and kindness from their therapists, customer satisfaction, and a family atmosphere."
— TrustAnalytica review summary"It is a trust issue... It's a system that has failed many families."
— Arizona State Senator Catherine MirandaSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Indigenous health providers share hopes, concerns about Medicaid covering traditional healing - ICT — Sep 11, 2025
- AHCCCS launches traditional healing services for Medicaid members | News | nhonews.com — Oct 7, 2025
- How AHCCCS Covers Behavioral Health in Arizona — ForwardCare Blog — Mar 24, 2026
- Arizona Medicaid Under Scrutiny for Denying Patients in American Indian Health Program - Native News Online — Mar 25, 2026
Information sourced from the clinic's website as of July 10, 2026.
More behavioral health centers clinics in Oraibi
Valleywise Health is a nonprofit, public teaching healthcare system based in Phoenix, Arizona, with a focus on behavioral health services across Maricopa County. Key points: - Offers comprehensive behavioral health centers and services as part of Valleywise Health’s network, including primary care and emergency/community health services. - Operates the Valleywise Health Medical Center (a Level 1 Trauma Center) and multiple Behavioral Health Centers, supported by a network of Community Health Centers throughout Maricopa County. - Oraibi: Valleywise Health operates within the Phoenix area and includes behavioral health programs as part of its statewide public health system. - Notable capacity and history: 140+ years serving Maricopa County; large teaching hospital network; ongoing expansion projects and voter-approved funding to enhance behavioral health services. - Related standout facilities: Diane & Bruce Halle Arizona Burn Center (unique in Arizona) and a modern 10-story Valleywise Medical Center opened near downtown Phoenix. If you’re specifically seeking details on behavioral health services at Valleywise Health Oraibi, you’ll find information about available behavioral health centers, outpatient services, crisis care options, residency/teaching programs, and how to access care through Valleywise’s network.
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