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Clinic Type

Internal Medicine

Address

Orange locations include 845 W. La Veta Ave., Orange, CA 92868 (and other listed sites such as Fullerton, Yorba Linda, Garden Grove, Anaheim Hills, Brea, Tustin, Orange - Chapman)

Phone

(714) 705-2120 (example for Douglas George Clark, MD)

Email

ProvidenceOCHDContactCenter@providence.org

Opening Hours

Mon - Fri: 8 a.m. - 5 p.m.

Telehealth

Not explicitly stated; not confirmed

Emergency Care

Not specified

Services Offered

  • Internal Medicine
  • Primary Care
  • Chronic Illness Management
  • Preventive Care
  • Diagnosis and treatment of uncommon illnesses

Team

  • Douglas George Clark, MD — Internal Medicine
  • Bonnie Anne Connolly, MD — Internal Medicine
  • Jane Diana Curtis, MD — Internal Medicine
  • William E G Batty, MD — Internal Medicine
  • Ruben Jr Cabral, MD — Internal Medicine
  • Anthony Inkyu Bae, MD — Internal Medicine
  • Bradley Eric Borsari, MD — Internal Medicine
  • Allison Klein Foley, MD — Internal Medicine
  • Maximilian Eamon Garces, MD — Internal Medicine
  • Leo Sanchez Jr Garcia, MD — Internal Medicine
  • Robert G. Landman, MD — Internal Medicine
  • David A Ruckman, MD — Internal Medicine
  • Amy Alias, MD — Internal Medicine
  • Kathleen Elizabeth Glaspy, MD — Internal Medicine
  • Johnny Wu, MD — Internal Medicine

Insurance & Payment

  • Accepted Insurance Plans
  • Pay My Bill (online)

Not explicitly enumerated; common for Heritage Medical Group locations to accept multiple plans; refer to locations page for specifics

Pay My Bill, Patient Forms, Accepted Insurance Plans

Languages Spoken

  • English
  • Spanish (not explicitly listed but commonly offered; not confirmed)

FAQs

What services do internal medicine physicians provide?

Primary care and chronic illness treatment for adults, including treatment for high blood pressure, diabetes, asthma, arthritis and heart disease.

Patient Forms

Access patient forms via the site; not a direct FAQ but a listed item on the page.

Pay My Bill

Pay My Bill is available online.

Accepted Insurance Plans

Listed as a site item; specifics not enumerated on the page.

Awards & Accreditations

  • Not specified on page

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Providence Official Website: 4.8 - 4.9/5 overall on official Providence platforms (thousands of ratings across various locations)
  • Yelp: Typically low on general public review sites like Yelp (Varies per site/location)
  • Birdeye: 4.7/5 (1,126 reviews)

Patients praise

  • Patients often report satisfaction with the quality of care and professionalism of individual physicians
  • Positive feedback regarding the thoroughness and attention to detail by doctors and staff
  • General appreciation for the convenience and facility environment, including access to urgent care
  • High satisfaction ratings reported on official provider platforms compared to third-party review sites

Common complaints

  • Difficulties scheduling timely appointments and follow-ups
  • Reports of dismissive or poor customer service, particularly over the phone
  • Challenges with communication and care coordination, such as delays in referrals or test results
  • Frustration with administrative processes, including billing and navigation of third-party systems

"I first contacted them on a Friday, and by Thursday, nothing had changed—just “It’s pending” with no real explanation... Health care should mean compassion, but I feel abandoned."

Healthgrades user review

"St. Joseph Heritage Family Medicine... is highly regarded for providing excellent care in a clean and welcoming environment. Patients appreciate the kind and courteous staff."

BestProsInTown overview

"The right hand doesn’t know what the left hand is doing. Keep sending me back and forth."

Birdeye user review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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