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About

CareWell Health Medical Center is a private, year-1903 community hospital based in East Orange, New Jersey. It operates three offices in the United States and serves as a comprehensive acute-care provider offering behavioral health, women’s and family health, emergency medicine, orthopedics, cardiology, diagnostic imaging, inpatient services, and more. The center emphasizes being a family-like environment and has historically been a cornerstone of Essex County healthcare. Main contact: HQ at 300 Central Avenue, East Orange, NJ 07018. Phone: 973-672-8400.

Clinic Type

Primary Care

Address

From our famous campus along Central Avenue, CareWell Health Medical Center serves Essex County; former East Orange General Hospital

Phone

+9732668440

Email

roi@carewellhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Advanced Robotic Surgery
  • Same-day Surgery
  • Orthopedics
  • Behavioral Health
  • Women’s Health
  • Family Health
  • Emergency Medicine
  • Cardiology
  • Diagnostic Imaging
  • Physical Rehabilitation
  • Lab and Pathology Services

Technology & Equipment

  • Robotic Surgery
  • Diagnostic Imaging
  • Laboratory and Pathology
  • Physical Rehabilitation

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Birdeye: 3.8/5 stars (Birdeye) (215 reviews)
  • CMS/PlainHospital: 1/5 CMS star rating (N/A)
  • Healthgrades: 46% patient experience rating (Healthgrades) (N/A)
  • Rate A Hospital: 1/5 stars (4 reviews)

Patients praise

  • Individual staff members praised (e.g., specific nurses)
  • Some reports of clean facilities for certain procedures
  • Adequate communication reported by a subset of patients regarding specific procedures

Common complaints

  • Poor patient care and communication
  • Unsanitary facility conditions (concerns about cleanliness, pests)
  • Unprofessional or dismissive staff behavior
  • Issues with discharge processes and patient safety

"I left feeling unheard, judged, and mistreated... She walked in holding her cellphone, barely listened, dismissed my concerns, and made an inappropriate comment about my weight."

Rate A Hospital

"The Male Nurse On 5th Floor ICU is the best Nurse in the unit. Peter Munge is his name. He is professional, carring. And very theral."

Apple Maps

"This is the worst hospital and need to be shutdown. I was stuck there for five days and it was pure hell."

Yelp

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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