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Clinic Type

Durable Medical Equipment

Address

Not specified in provided text

Phone

(815) 285-5857; (815) 285-5858; (815) 626-4041; (815) 626-6212

Email

hello@stahrmedia.com

Opening Hours

24/7 emergency service; general hours not specified

Emergency Care

24 hour on call after hours emergency service

Services Offered

  • Home medical equipment and supplies
  • Equipment delivery, setup and demonstration
  • Insurance claims processing (Medicare/Medicaid and private insurance)
  • Financial assistance available
  • 24/7 after-hours emergency service
  • Free delivery within 20 miles
  • In-store pickup for smaller equipment and supplies
  • After-hours paging for emergencies

Insurance & Payment

  • Medicare
  • Medicaid
  • Private Insurance

We prepare Medicare & Medicaid and private insurance claims on your behalf; Financial assistance available.

Languages Spoken

  • English

FAQs

What are the hours for the Sterling location?

Monday-Friday, 8:30–5:00 and 8 Saturdays a year, 9:00–12:00.

Do you offer on-call emergency service after hours?

Yes, we offer 24 hour on call after hours emergency service.

Can you help with insurance claims?

We prepare and submit Medicare & Medicaid as well as both primary and secondary insurance claims on your behalf. Financial assistance is available.

Do you offer free delivery or setup?

We offer free delivery and setup of oxygen equipment and larger home medical equipment within our service area; in-store pickup is available for smaller equipment and supplies.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 2.0/5.0
  • Better Business Bureau: A+ (BBB Rating)

Patients praise

  • commitment to home medical equipment needs
  • formal customer feedback process
  • clear complaint and privacy procedures

Common complaints

  • contract compliance issues
  • low overall rating on review platforms

"This e supply company didn't follow the guidelines of the contract as an in network provider."

Yelp review of Northern Illinois Home Medical Supply NFP

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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