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ThedaCare Urgent Care – Oshkosh - What it is: ThedaCare operates urgent care services as part of its nonprofit, Northeast Wisconsin healthcare system. The Oshkosh location provides walk-in acute care for minor injuries and illnesses, with extended hours typical of urgent care centers. - Location: Oshkosh, Wisconsin (part of ThedaCare’s Oshkosh-area care network). - Context: ThedaCare is a regional health system headquartered in Neenah, with multiple clinics and hospitals across Northeast Wisconsin. There have been recent regional health-system shakeups and discussions around mergers involving Froedtert Health and ThedaCare, which may influence local urgent care access and system-wide capabilities. - Notable related items: The system has announced expansion of services (e.g., 24/7 pharmacy options) and campus developments in Wisconsin, with ongoing industry consolidation in the region. If you’re seeking exact address, hours, or whether this location offers services like rapid COVID tests, imaging, or pediatric urgent care, I can pull that specific information.

Clinic Type

Urgent Care

Address

600 North Westhaven Drive, Oshkosh, WI 54904

Phone

920-404-2634

Email

customersupport@thedacare.org

Opening Hours

7:00am - 7:00pm

Services Offered

  • Urgent Care
  • Urgent care for minor injuries and illnesses
  • OnWay scheduling (MyChart)
  • Telehealth options not specified in text

Team

  • Julie Vajda, P.A. — P.A.
  • Christie Henke, ANP - C, MSN — ANP - C, MSN
  • Rachael Callahan, P.A. — P.A.

Insurance & Payment

Languages Spoken

FAQs

What are the hours for ThedaCare Urgent Care-Oshkosh?

7:00am to 7:00pm (typical daily hours shown; confirm locally for same-day changes).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (ThedaCare Physicians-Oshkosh): 2.7/5 stars (33 reviews)
  • Birdeye (ThedaCare Urgent Care-Oshkosh): Not explicitly stated, but includes negative individual reports (4 reviews)

Patients praise

  • Friendly staff (in some reports)
  • Convenient access to care and urgent services
  • Professional medical care (in some reports)

Common complaints

  • Dissatisfaction with billing practices and unexpected charges
  • Reports of rude staff or poor bedside manner
  • Extended wait times and lack of communication regarding delays
  • Frustrations with administrative processes and collections procedures

"Dr Casper has horrible bedside matter. When she was looking at my knee I'm telling her I'm in pain and ..."

Birdeye review for ThedaCare Urgent Care-Oshkosh

"They are repeatedly very difficult to work with on their billing. ... For $14 they are sending me to collections."

Better Business Bureau (BBB) complaint regarding ThedaCare billing

"And watch out - they’ll bill you for a second office visit during your preventative wellness visit... Thedacare is providing unethical and fraudulent “healthcare”."

Birdeye review for ThedaCare Physicians-Oshkosh

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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