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About

Summary: - Mahaska Health is a nonprofit, 25-bed acute care hospital in Oskaloosa, Iowa, with a broad range of services across 75+ specialties. - While primarily described as a general hospital offering inpatient and outpatient care, the site highlights include a comprehensive care network in Southeast Iowa with physician-led leadership and a community-focused mission. - The organization has 100 employees, serves as a tax-supported nonprofit, and operates from headquarters at 1229 C Ave E, Oskaloosa, IA 52577. - For behavioral health-specific details, the provided highlights do not explicitly list a dedicated Behavioral Health Services department. If you need behavioral health offerings, contact Mahaska Health directly or check their site for sections like Psychiatry, Counseling, Mental Health, or Behavioral Health programs.

Clinic Type

Behavioral Health

Address

1527 Albia Road, Ottumwa, IA 52501

Phone

+1-641-672-3360

Email

amonohon@mahaskahealth.org

Opening Hours

9AM–5PM (as indicated in patient quotes, not official hours)

Services Offered

  • Behavioral health services
  • Mental health care
  • Substance use treatment

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com: 3.4/5 (107)
  • Healthgrades: 79% recommendation rate
  • U.S. News & World Report (Patient Experience): 4/5

Patients praise

  • Supportive and professional staff interactions in several departments
  • High patient satisfaction scores in national surveys regarding communication and willingness to recommend
  • Accessibility of local outpatient services for substance use and mental health
  • Recognition for outstanding patient experience in clinical settings

Common complaints

  • Concerns regarding poor communication and difficulty reaching staff
  • Long wait times in walk-in clinics and for appointments
  • Reports of dissatisfaction specifically with behavioral health services
  • Allegations of medical errors and diagnostic failures in past cases
  • Historical legal settlement regarding patient screening and transfer (patient dumping) policies

"I love the people at this place, everyone is very supportive and professional, they always treat you right, and they know what they are doing."

Rehab.com user review

"Worst hospital I’ve ever been to. Behavioral health is awful and I wouldn’t go there even if I had no where else to go."

User review on third-party site

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Summary: River Hills Community Health Center (RHCHC) is a nonprofit healthcare provider serving Southeastern Iowa with five locations, including Centerville, Ottumwa, Richland, Fairfield, and Oskaloosa. RHCHC offers comprehensive services across medical/family practice, pediatrics, gynecology, women's health and family planning, behavioral health, dentistry, and telehealth, plus outreach prevention and a on-site pharmacy. Founded in 2000 and headquartered in Centerville, the organization aims to improve patient health outcomes through integrated care. Key details relevant to Oskaloosa: - RHCHC operates in the region and provides multiday-wide services, with mobile and in-person care capable of addressing primary medical, pediatric, dental, and behavioral health needs through its network (note: specific Oskaloosa site details aren’t listed among the three shown locations; main centers are Ottumwa, Centerville, and Richland/Fairfield area locations). - Contact/leadership: CEO Joy Fullenkamp Alexander (DBA) and Director of Clinical Quality Molly Layton are among leadership; local patient access is facilitated via the organization’s main contact channels. - Organization size and funding: nonprofit with about 16 employees and annual revenue around $18.8M; has $2M in total funding (noted grant in 2024). If you need precise Oskaloosa site information (address, hours, or services specific to an Oskaloosa location), I can look up current details or confirm whether RHCHC operates a dedicated Oskaloosa clinic.

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