Mahaska Health Speciality Clinic

Patients praise

• High patient willingness to recommend hospital compared to national averages
• Positive assessments of doctor and nurse communication skills
• General praise for professional, kind, and caring staff members in many departments
• Facility cleanliness scores often above national benchmarks

Common complaints

• Poor communication and unresponsiveness (e.g., calls not returned)
• Long wait times for appointments and in-clinic waiting rooms
• Concerns regarding diagnostic accuracy and clinical outcomes
• Unprofessional staff behavior, including staff heard complaining about patients