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About

Open Door Family Medical Center (Open Door Care Network) is a nonprofit medical group founded in 1972, headquartered in Ossining, NY. It operates as a medical practice network with six U.S. locations, including its Ossining HQ at 165 Main St. The organization focuses on family medical care and operates under the alias Open Door Care Network. Key details: - Type: Nonprofit medical practice network - Founded: 1972 - Headquarters: Ossining, NY - Locations: 6 offices across New York (including Ossining HQ) - Addresses of note: Ossining HQ – 165 Main St, Ossining, NY 10562; other locations include Mamaroneck, Mount Kisco, Sleepy Hollow, Port Chester - Website: opendoorcarenetwork.org - LinkedIn: linkedin.com/company/odcn If you’re looking for care in Ossining, the Ossining location at 165 Main St likely serves as the central hub for Open Door Care Network’s services.

Clinic Type

Family Medicine

Address

165 Main Street, Ossining

Phone

914-632-2737

Email

hello@odfmc.org

Opening Hours

Monday 8:30 AM – 7:00 PM; Tuesday 8:30 AM – 7:00 PM; Wednesday 8:30 AM – 7:00 PM; Thursday 8:30 AM – 7:00 PM; Friday 8:30 AM – 5:00 PM; Saturday 9:00 AM – 2:00 PM

Services Offered

  • Family Medicine
  • Pediatrics
  • Routine Check-Ups
  • Immunizations
  • Sports Physicals
  • HIV Medical Care
  • HIV Testing and Prevention (PrEP)

Insurance & Payment

Languages Spoken

FAQs

What services are offered for primary medical care?

Family Medicine, Pediatrics, Routine Check-Ups, Immunizations, Sports Physicals, HIV Medical Care, HIV Testing and Prevention (PrEP).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (aggregating Google reviews): 4.3 out of 5 stars (338 reviews)
  • Google (via Clinics for Free): 4.4 out of 5 stars (365 reviews)
  • Apple Maps: 1.9 out of 5 stars

Patients praise

  • Professional and friendly dental staff and doctors
  • High quality of care during specific procedures
  • Bilingual staff (Spanish and English)
  • Appreciation for the medical center's mission and accessibility

Common complaints

  • Long wait times for appointments and on phones
  • Difficulties with insurance billing and coverage issues
  • Reports of staff being unhelpful, unprofessional, or hostile
  • Staffing shortages leading to service delays
  • Poor experiences in the urgent care department

"Had a great experience with Dr. Patel & Dental Assistant Sarita, they were a joy to talk to— very friendly, attentive and professional throughout my dental procedure."

Patient review posted on Birdeye/Google

"I have been waiting since September for a simple procedure that my insurance maintains is covered by them, but this office for some reason continues to say they’ve denied. The representatives at this office haven’t been prudent and have not advocated for my case."

Patient review posted on LocalityBiz

"Urgent care isn't urgent. Multiple times came here to wait hours and told to come back tomorrow. Now going elsewhere for care."

Patient review posted on Apple Maps

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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