Psychiatry & counseling - Phelps Hospital - Northwell Health
Psychiatry and Mental Health Counseling • Ossining, NY • Since 1955
About
Summary: Phelps Hospital (Northwell Health) in Sleepy Hollow/Ossining, NY offers psychiatry and behavioral health services as part of its hospital and community care. The hospital is a 238-bed general facility on a 69-acre campus (founded 1955, former Phelps Memorial). Highlights include leadership and administrative roles related to behavioral health and spiritual care, and initiatives like the Serenity Garden supporting well-being. For psychiatry/counseling specifics, contact the hospital’s Behavioral Health/ Psychiatry departments or the Director of Spiritual Services and Palliative Care Chaplain for related support services. Address: 701 North Broadway, Sleepy Hollow, NY 10591; Ossining office: 22 Rockledge Ave Ste 1, Ossining, NY 10562.
Clinic Type
Psychiatry and Mental Health Counseling
Address
22 Rockledge Avenue, Ossining, NY 10562
Phone
+19143663000
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Opening Hours
Monday–Friday (Continuing Day Treatment Program hours 8:30am–4:30pm for contact). General hours not specified.
Services Offered
Team
Insurance & Payment
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Billing, Price estimator tools (machine-readable files), Bill pay through Northwell
Languages Spoken
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FAQs
What counseling services are certified by the New York State Office of Mental Health?
Outpatient group and individual therapy services to adults and families.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (Phelps Memorial Hospital Center): 3.1/5 (83 reviews) (83 reviews)
- US News (patient experience): Patient Experience Score: 3/5 (7? (reviews for psychiatrists page: 7))
- Alcohol.org (Phelps Hospital Northwell Health – Alcohol and Substance Abuse Treatment): 2.3/5 (8 reviews) (8 reviews)
- Drugabuse.com (same program listing): 2.3/5 (8 reviews) (8 reviews)
- Best-Rehabs.com (same program): Mostly 1–2 out of 5 across metrics (15 evaluated metrics) (Two loved ones and two staffers surveyed (per article))
- HospitalStats.org (Phelps Hospital): Overall Patient Rating: AVERAGE (Not stated)
Patients praise
- Some patients describe friendly/polite staff and good doctor communication
- Some reviews mention helpful staff
- Patient experience elements like willingness to recommend and satisfaction exist but are moderate
Common complaints
- Low patient satisfaction ratings and only moderate willingness to recommend
- Noise/cleanliness and slow staff responsiveness reported
- For psychiatric/addiction-related care, multiple reviews allege lack of psychiatric help/dual diagnosis, insufficient supervision, and poor follow-up
- Some reviewers allege abusive/predatory staff behavior and ineffective medication management or group therapy
"“Excellent with friendly staff and outstanding doctors.”"
— Yelp review highlights for Phelps Memorial Hospital Center"“Abusive staff. Terrible accommodations. No psychiatric help for addiction. ... Stay well away.”"
— Alcohol.org patient review (Phelps Hospital Northwell Health – alcohol and substance abuse treatment)"“It was an utter failure in every imaginable way. And very expensive. Do not send anyone here. There is no real dual diagnosis...”"
— Best-Rehabs.com review excerpt (same program)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Street medicine at Phelps Hospital | Northwell Health — May 21, 2026
- Northwell hospital launches in-home behavioral health services - Becker’s Behavioral Health — May 21, 2026
- Northwell’s Phelps Hospital unveils Serenity Garden, extending care beyond hospital walls | Northwell Health — Oct 10, 2025
- Northwell’s Phelps Hospital Adds Street Medicine, Behavioral Health to Innovative Care Model - River Journal Online - News for Tarrytown, Sleepy Hollow, Irvington, Ossining, Briarcliff Manor, Croton-on-Hudson, Cortlandt and Peekskill — May 21, 2026
- Sleepy Hollow NY Phelps Hospital opens serenity garden for healing — Oct 15, 2025
Information sourced from the clinic's website as of July 11, 2026.
More psychiatry and mental health counseling clinics in Ossining
Open Door Family Medical Center (Open Door Care Network) is a nonprofit medical group founded in 1972, headquartered in Ossining, NY. It operates as a medical practice network with six U.S. locations, including its Ossining HQ at 165 Main St. The organization focuses on family medical care and operates under the alias Open Door Care Network. Key details: - Type: Nonprofit medical practice network - Founded: 1972 - Headquarters: Ossining, NY - Locations: 6 offices across New York (including Ossining HQ) - Addresses of note: Ossining HQ – 165 Main St, Ossining, NY 10562; other locations include Mamaroneck, Mount Kisco, Sleepy Hollow, Port Chester - Website: opendoorcarenetwork.org - LinkedIn: linkedin.com/company/odcn If you’re looking for care in Ossining, the Ossining location at 165 Main St likely serves as the central hub for Open Door Care Network’s services.
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