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Elizabeth Layton Center | For Hope and Guidance

Behavioral Health • Ottawa, KS • Since 1958 • 1 location (Miami and Franklin Counties service area) locations

About

Elizabeth Layton Center (ELC) is a nonprofit community mental health center serving Franklin and Miami counties in Kansas, with headquarters in Ottawa. Founded in 1958, ELC provides affordable, accessible services including therapy, crisis/emergency care, substance use treatment, medication management, community and family support, and parenting services. The organization operates six offices across Ottawa and Paola, Kansas, and employs about 33 people with annual revenue around $24.6 million. Contact: 1-913-557-9096 or 1-800-241-1266. Website: laytoncenter.org.

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Clinic Type

Behavioral Health

Address

2537 Eisenhower Road, Ottawa, Kansas 66067, US

Phone

+19135579096

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.laytoncenter.org/

Emergency Care

Crisis and emergency behavioral health services

Services Offered

behavioral health
mental health services
adult therapy
couples therapy
family therapy
substance use disorder services
medication management
crisis and emergency services
community support services
HCBS waiver program for youth
children and families services
community trainings/presentations
wellness programs
client information and rates
care coordination and integrated care

Insurance & Payment

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insurance, self-pay, sliding scale, rates listed online

Languages Spoken

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Pricing

client information and rates available online

Commitments

Client and family partnerships in treatment planning and service delivery.
Treatment that preserves human dignity through normalized settings and levels of care.
Ending the stigma of mental illness.
Innovative and quality services reflected in client satisfaction.
Employees are our greatest asset. We value compassionate staff, creativity, integrity, flexibility and hard work.
Embracing change.
ELC is seen as vital and valued member of the community.

Social Media

Twitter Facebook Linkedin

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Rehab.com: 3.3/5 (23 reviews)
Recovered.org: 3.23/5 (Trustscore) (Not explicitly stated total)
Rehab.com (Paola location): 4.2/5 (12 reviews)

Patients praise

Helpful and compassionate staff reported by some users
Positive impact on recovery and treatment goals for some patients
Comprehensive behavioral health services provided

Common complaints

Concerns regarding billing practices and insurance focus
Reports of poor intake experiences and appointment issues
Allegations of unethical conduct and lack of accountability
Employee concerns regarding management and staff turnover

"They use On ethical tactics to get people to come there they don’t really care about the patients only about what type of insurance you have not a place to go for treatment there’s no accountability no rules for the patience whatsoever."

— FindRehabCenters.org patient review

"The worst intake place. They don't handle issues. You get jerked around with appointments. Words put in your mouth. Lied to about plans. purposely put through the ringer by the everyone in the building."

— Rehab.com patient review

"This place is fantastic I loved the treatments they gave me and the way they made me feel comfortable with the recovery process."

— Rehab.com patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

MENTAL HEALTH ADVOCACY – KOFO Radio — Mar 10, 2026
Spotlight on The Ottawa Pastoral Counselling Centre (The OPC) — Holiday stress - Perspective — Nov 29, 2025
An Ottawa clinic helps people find success after psychosis | Ottawa Citizen — Dec 2, 2025
How the Ottawa Pastoral Counselling Centre is serving the LGBTQ+ community - Perspective — Sep 28, 2025
Blessed are those who mourn, for they shall be comforted - Perspective — Oct 29, 2025

Information sourced from the clinic's website as of July 11, 2026.

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