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About

Empowering Minds is a counseling clinic in Ottawa and Streator, Illinois, offering compassionate therapy for children, teens, adults, couples, and families. Services include individual therapy, couples therapy, play therapy, family therapy, group therapy, and telehealth options. The clinic helps people navigate depression, anxiety, ADHD, and other challenges with evidence-based care.

Clinic Type

Psychology

Address

Ottawa, IL and Streator, IL (Illinois Valley)

Phone

815-326-9502

Email

info@emcottawa.com

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Yes (secure telehealth)

Emergency Care

Crisis/emergency resources page linked

Services Offered

  • Individual therapy
  • Couples therapy
  • Child therapy/Play therapy
  • Trauma therapy
  • Family therapy
  • Group therapy
  • Telehealth/online therapy

Insurance & Payment

—

Languages Spoken

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FAQs

What services do you offer?

Compassionate Therapy for Children, Teens, Adults, Couples, & Families.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • LocalityBiz: 1 out of 5 stars (Not explicitly stated, but includes multiple individual low ratings)

Patients praise

  • Some clients have expressed satisfaction with their experiences

Common complaints

  • Issues with appointment scheduling and communication, including no-shows and lack of response to follow-ups
  • Concerns regarding billing practices, specifically regarding cash copay requests and unexpected charges after service delivery

"Nobody came out to get me from the waiting room and there was no receptionist to check in with. I waited for about 15 minutes... I have not received a response since."

— LocalityBiz review by Ella Saylor

"After the second visit we were contacted by the receptionist... telling us our insurance would not cover the whole cost of the visit. She claimed there was a copay that needed to be made in cash... about 2 years later they just withdrew money from my bank account."

— LocalityBiz review by Alexandra Wallace

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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