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About

Arthritis and Rheumatology Clinics of Kansas (ARCK) is a private medical practice specializing in rheumatology and arthritis care, based in Wichita, Kansas, with three offices in the area. Key details: - Overview: ARCK provides arthritis and rheumatology clinics under the brand “ARCK We CARE,” offering new patient information, patient education, laboratory testing, and medications. - Founded & HQ: Founded in 2008; headquarters in Wichita, KS. - Services: Rheumatology care, arthritis treatment, patient education, labs, and medication services. - Business: Private medical practice with 3 employees (recent growth +10%), annual revenue ~$10.8M. - Contact & Locations: Offices at 1921 N Webb Rd (Wichita, KS 67226 and 67206), and 2450 N Woodlawn Blvd (Wichita, KS 67220). Main phone numbers include (316) 612-4815 and (316) 895-9224. - Online presence: ARCK.org with current activity and a modest web footprint; US-based traffic and a low bounce rate. Note: The user query mentions “Ottawa.” The provided information shows ARCK operates in Wichita, Kansas, across three Wichita-area offices. If you intended an Ottawa, KS location or a different ARCK site, please share more specifics so I can confirm whether ARCK serves Ottawa or guide you to the correct clinic.

Clinic Type

Rheumatology

Address

1921 N Webb Rd, Wichita, KS 67206

Phone

316-612-4815

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Rheumatology
  • Arthritis treatment
  • on-site lab
  • radiology
  • injections
  • IV infusions
  • medically integrated dispensing
  • scheduling
  • insurance verification
  • prior authorization
  • claims/billing
  • clinical assessments
  • lab testing
  • injec­tions
  • infusions
  • dispensing
  • radiology services

Technology & Equipment

  • in-office lab
  • radiology equipment
  • IV infusion equipment
  • medically integrated dispensing system

Team

  • Timothy S- — Provider

Insurance & Payment

ARCK is contracted with many insurance plans; clinical reviews may be required for certain services and medications before approval

Languages Spoken

FAQs

What services does ARCK offer onsite?

Exam rooms, on-site lab, radiology, injections, IV infusion, medically integrated dispensing, scheduling, insurance verification, prior authorization, and claims/billing.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • rater8: 4.74 out of 5 stars (351 ratings)

Patients praise

  • Patients appreciate the compassionate and knowledgeable doctors and nurses
  • Some find the comprehensive, on-site services well-coordinated
  • Positive experiences with infusion team and specific providers like Dr. Shahouri and Dr. Shaver
  • Reports of effective listening to patient feedback leading to improvements

Common complaints

  • Reports of rude or unhelpful office staff
  • Complaints regarding lack of empathy or feeling unheard during appointments
  • Issues with scheduling or administrative communication
  • Frustration over wait times and perceived broken systems

"The office and the staff are rude and unhelpful. They are not empathetic nor do they seem to understand the reason people are coming to them…for HELP."

LocalityBiz/Reviewer Abby Schumacher

"I love this group ~ I've never had a bad experience everyone's always been Wonderful. I've never have to wait long for my appointment time and I never filled rushed when I'm with the doctor."

ARCK.org Testimonials

"Receptionists are rude and not knowledgeable!"

Healthgrades Feature Provider Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Summary: The University of Kansas Health System (KU Health System) is a nonprofit, academic medical center and Level I Trauma Center based in Kansas City, Kansas, affiliated with the University of Kansas Medical Center. It operates 140 locations with over 18,000 employees and offers more than 200 medical specialties. The system provides education, research, and patient care, including extensive rheumatology services. It has multiple affiliated centers in Kansas (Topeka, Great Bend, Lawrence) and handles a large volume of outpatient visits, inpatient admissions, and emergency department visits each year. If you’re seeking Rheumatology care specifically in Ottawa, KS, KU Health System may route you to the nearest affiliated facility or provide care through its Kansas region network; contact their patient scheduling or rheumatology departments for Ottawa-area options and appointment availability.

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