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Clinic Type

Urgent Care

Address

1301 South Main Street, Ottawa, KS 66067

Phone

+1 785-229-8200

Email

sara.lissauer@adventhealth.com

Opening Hours

Mon–Fri 8:00 am–4:30 pm (for scheduling; not necessarily ER hours)

Telehealth

24/7 Virtual Urgent Care

Emergency Care

ER/Trauma center

Services Offered

  • Emergency Department
  • Urgent Care
  • Express Care
  • Ambulance coordination
  • Pediatric care (Express Care mentions adult and pediatric providers)
  • Lab services (schedule a lab appointment)
  • Telehealth/Virtual Urgent Care (24/7)
  • MyChart access

Insurance & Payment

Not specified on page

Languages Spoken

Current Offers

Express Care at Ottawa

FAQs

When should I go to the AdventHealth Ottawa ER?

For emergencies or life-threatening illnesses or injuries; 24/7 care.

View Lab Results

Not a question; appears as a link text for patient portal actions.

Pay Bills

Not a question; appears as a link text for patient portal actions.

Message Your Care Team

Not a question; appears as a link text for patient portal actions.

Schedule Appointments

Not a question; appears as a link text for patient portal actions.

24/7 Virtual Urgent Care

Not a question; appears as a link text for virtual care option.

Awards & Accreditations

  • Award-Winning Emergency Care

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.5 out of 5 stars (based on 256 reviews) (256 reviews)
  • Healthgrades: 63% Patient Experience Rating (N/A)

Patients praise

  • Professional and amazing medical staff (e.g., Dr. Goodwin)
  • Efficient check-in processes for some patients
  • 87% patient recommendation rate reported by US News

Common complaints

  • Long wait times
  • Dissatisfaction with emergency care experiences
  • Communication gaps regarding post-discharge care and medication side effects

"My visit went perfectly. No issues at check in, no long waiting period to see the doctor and the procedure was performed as described. I was very comfortable with the entire process."

Birdeye

"This has always been my go to hospital. I've had ton of medical issues. But tonight I have to say was the worst experience of my life."

Yelp

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Ottawa Family Physicians, Chartered is a private healthcare provider based in Ottawa, Kansas, with three offices in Ottawa. They offer same-day appointments, accept new patients, and walk-ins. The practice operates with a small team (9 employees) and reported annual revenue of about $8.88 million. Key contact: 785-242-1620. Website: ottawafamilyphysicians.com. They participate in most insurance plans and emphasize calling the billing department to confirm services. Notable details: US-based, primarily serves patients in the United States, with a strong online presence but very limited public review data (employer rating not available). Primary SIC/NAICS codes: 80, 801 and 62, 621. Address: 1418 S. Main Street, Ottawa, KS 66067 (HQ).

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