River Hills Community Health Center: Community Health Care ...
Behavioral Health • Ottumwa, IA • Since 2000 • 2 (Ottumwa and Centerville) locations
About
River Hills Community Health Center (RHCHC) is a nonprofit health system serving southeastern Iowa. Founded in 2000 and based in Centerville, it operates five locations in Ottumwa, Centerville, Richland, Oskaloosa, and Fairfield. RHCHC offers comprehensive care across multiple disciplines: family practice, pediatrics, gynecology/women’s health, behavioral health, general dentistry, and telehealth, with pharmacy and outreach prevention services. The organization emphasizes teamwork to improve patient outcomes and operates as a nonprofit with about 16 employees and annual revenue around $18.8 million. Key leadership includes CEO Joy Fullenkamp Alexander and Director of Clinical Quality Molly Layton. Open roles include a Controller. Contact and location details are available via their website.
Clinic Type
Behavioral Health
Address
201 S St., Ottumwa, IA 52501
Phone
641-683-5773 (Behavioral Health)
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Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Yes
Services Offered
Team
Insurance & Payment
RHCHC will not deny any services due to the inability to pay. Sliding fee scale for patients who qualify based on poverty guidelines.
Medicare, Medicaid, Private insurance, Sliding fee scale, Sliding fee scale based on poverty guidelines, most private insurances
Languages Spoken
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Pricing
FAQs
Do you offer a sliding fee scale for patients who qualify based on poverty guidelines?
RHCHC will not deny any services due to the inability to pay. We offer a sliding fee scale for patients who qualify based on poverty guidelines.
What insurances are accepted?
We accept payment from Medicare, Medicaid and most private insurances.
Commitments
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Facebook: 50% recommendation rate (10 reviewers)
Patients praise
- Serves an important role for underserved populations
- Dedicated employees who express a love for their patients and community
Common complaints
- Long wait times for appointments
- Concerns regarding quality of care
- Allegations of staff burnout and increased patient volumes impacting care quality
- Management-related concerns involving communication and work environment
"Management has been pushing for more patients to come through the door, at the expense of quality of care for the patients."
— River Hills Dental Hygienist, Marlena TerrellSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- River Hills holds ribbon cutting for new Ottumwa clinic | Local News | ottumwacourier.com — Jun 4, 2026
- WATCH: Nunn Tours New Rural Health Clinic Expanding Access to Care in Ottumwa - Congressman Zach Nunn — May 28, 2026
- River Hills Community Health Center to Close Centerville Clinic in July - Ottumwa Radio — May 12, 2026
- 🏥 A New Door Opens in Ottumwa - Congressman Zach Nunn — May 28, 2026
- River Hills to close Centerville, Richland clinics | Centerville | ottumwacourier.com — May 13, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Ottumwa
Ottumwa Regional Health Center in Ottumwa, IA offers a full range of behavioral health and related services as part of its medical and surgical care. While the page highlights general hospital services (emergency, critical care, obstetrics, pediatrics, cardiology, oncology, etc.), it lists a broad health system focus rather than detailing a dedicated behavioral health program. If you’re specifically seeking behavioral health for Ottumwa, you should contact the center directly at 641-684-2300 or visit ottumwaregionalhealth.com for current offerings, programs, and locations in Southeast Iowa.
Southern Iowa Mental Health Center is a nonprofit mental health and substance use treatment provider founded in 1965 and based in Ottumwa, Iowa (HQ at 1527 Albia Rd in Ottumwa). Services include therapy, substance abuse treatment, medication management, and integrated health home services, plus crisis and community support options (e.g., crisis line, mobile crisis response, crisis stabilization, and various residential/subacute services). The center operates four offices across Iowa (Ottumwa and Oskaloosa area) and maintains an active status with about 9 employees and annual revenue in the $1–5 million range. Contact and location details are available on their site simhcottumwa.org, with multiple regional email addresses for outreach.
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