River Hills Community Health Center: Community Health Care ...
Dental • Ottumwa, IA • Since 2000 • multiple (Ottumwa, Centerville, and other IA locations) locations
About
River Hills Community Health Center (RHCHC) is a nonprofit health system serving southeastern Iowa. Founded in 2000 and based in Centerville, it operates five locations in Ottumwa, Centerville, Richland, Oskaloosa, and Fairfield. RHCHC offers comprehensive care across multiple disciplines: family practice, pediatrics, gynecology/women’s health, behavioral health, general dentistry, and telehealth, with pharmacy and outreach prevention services. The organization emphasizes teamwork to improve patient outcomes and operates as a nonprofit with about 16 employees and annual revenue around $18.8 million. Key leadership includes CEO Joy Fullenkamp Alexander and Director of Clinical Quality Molly Layton. Open roles include a Controller. Contact and location details are available via their website.
Clinic Type
Dental
Address
Ottumwa Clinic, 201 S Market St., Ottumwa, IA 52501
Phone
641-683-5773 (Ottumwa Family Practice / Dental / Behavioral Health)
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Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
https://www.riverhillshealth.org/telehealth/
Services Offered
Insurance & Payment
RHCHC will not deny any services due to the inability to pay. Sliding fee scale available for those who qualify based on poverty guidelines.
Sliding fee scale for those who qualify based on poverty guidelines, Medicare, Medicaid, most private insurances
Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Facebook: 50% recommendation rate (10 reviewers)
Patients praise
- Focus on patient-centered care and improving health outcomes
- Access to a range of services including medical, dental, and behavioral health regardless of ability to pay
- Implementation of patient portals to streamline communication and engagement
Common complaints
- Long waiting times for appointments
- Concerns about the quality of care received from certain physicians
"Many users expressed dissatisfaction with their experiences at the center, particularly highlighting long waiting times for appointments, with one reviewer noting a nearly two-hour wait. Concerns about the quality of care received were mentioned... leading to negative perceptions about the overall service."
— GiveFreely.com analysis of Facebook reviewsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- River Hills holds ribbon cutting for new Ottumwa clinic | Local News | ottumwacourier.com — Jun 4, 2026
- WATCH: Nunn Tours New Rural Health Clinic Expanding Access to Care in Ottumwa - Congressman Zach Nunn — May 28, 2026
- River Hills Community Health Center to Close Centerville Clinic in July - Ottumwa Radio — May 12, 2026
- 🏥 A New Door Opens in Ottumwa - Congressman Zach Nunn — May 28, 2026
- River Hills to close Centerville, Richland clinics | Centerville | ottumwacourier.com — May 13, 2026
Information sourced from the clinic's website as of July 11, 2026.
More dental clinics in Ottumwa
Aspen Dental in Ottumwa, IA offers accessible dental care as part of the Aspen Dental network. Key points: - Brand: Aspen Dental (part of Aspen Dental Management, Inc.) - Services: Comprehensive dental care including checkups, dentures, dental implants, and general dentistry - Network: Part of a nationwide group supporting around 1,100 independently owned offices; focus on patients without established dental relationships or with barriers to care - Location context: Aspen Dental operates clinics nationwide; Ottumwa location would be part of this larger network, with a typical emphasis on affordable care and flexible payment options - Contact/booking: Use the main Aspen Dental site or local office contact to verify Ottumwa-specific services, hours, and appointment availability Note: The provided details reference Aspen Dental’s broader network and headquarters (Chicago), not Ottumwa-specific data. For exact services, hours, and pricing in Ottumwa, please visit the Ottumwa location page or call the local office.
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