River Hills Community Health Center: Community Health Care ...
Primary Care • Ottumwa, IA • Since 2000 • 2 (Ottumwa and Centerville) locations
About
River Hills Community Health Center (RHCHC) is a nonprofit health system serving Southeastern Iowa with comprehensive primary care and related services. Key points: - Services: Family Practice, Pediatrics, Gynecology/Women’s Health & Family Planning, Behavioral Health, General Dentistry, telehealth, and pharmacy; plus outreach and prevention programs. - Locations: Five Iowa sites in Ottumwa, Centerville, Richland, Oskaloosa, and Fairfield (operating three listed offices in Ottumwa and Centerville; multiple addresses provided in Centerville and Ottumwa). - Mission: Improve patient health outcomes through high-quality, accessible care. - Organization details: Founded in 2000, headquartered in Centerville, IA; a private nonprofit with a 16-member staff and an annual revenue around $18.8 million. - Public info: Open position for a Controller; active in the nonprofit health care sector; serves communities with a focus on family, pediatric, and behavioral health services. If you’re seeking community-focused health care options in Ottumwa, RHCHC offers integrated medical, dental, and behavioral health services across several locations.
Clinic Type
Primary Care
Address
Ottumwa Clinic: 201 S Market St, Ottumwa, IA 52501; Centerville Clinic: 1015 N 18th St, Suite C, Centerville, IA 52544
Phone
641-856-4400
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Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available
Emergency Care
Call any of our offices 24 hours a day to access Triage nurse.
Services Offered
Insurance & Payment
Sliding fee scale based on poverty guidelines; RHCHC will not deny services due to inability to pay
Medicare, Medicaid, Private Insurance, Sliding fee scale, private insurances
Languages Spoken
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Pricing
FAQs
How do I schedule an appointment?
Contact us to schedule an appointment today! (Ottumwa and Centerville clinics referenced in site content)
Commitments
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Facebook: 50% recommendation rate (10 reviewers)
Patients praise
- Provides a wide spectrum of primary care services regardless of ability to pay
- Implements patient-centered care models
- Offers 24-hour access to a triage nurse
- Uses patient portal (MyChart) to improve communication and engagement
Common complaints
- Long waiting times for appointments
- Concerns regarding the quality of care provided by certain physicians
"Many users expressed dissatisfaction with their experiences at the center, particularly highlighting long waiting times for appointments, with one reviewer noting a nearly two-hour wait. Concerns about the quality of care received were mentioned..."
— GiveFreely.com summary of Facebook reviewsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- River Hills holds ribbon cutting for new Ottumwa clinic | Local News | ottumwacourier.com — Jun 4, 2026
- WATCH: Nunn Tours New Rural Health Clinic Expanding Access to Care in Ottumwa - Congressman Zach Nunn — May 28, 2026
- 🏥 A New Door Opens in Ottumwa - Congressman Zach Nunn — May 28, 2026
- River Hills Community Health Center to Close Centerville Clinic in July - Ottumwa Radio — May 12, 2026
- River Hills to close Centerville, Richland clinics | Centerville | ottumwacourier.com — May 13, 2026
Information sourced from the clinic's website as of July 11, 2026.
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