Locations Search | MercyOne
Urgent Care • Ottumwa, IA • Since 1998
About
MercyOne has 19 locations in the United States. If you’re specifically looking for MercyOne in Ottumwa, IA, the site lists general MercyOne locations in Iowa but does not show an Ottumwa address in the provided highlights. For precise Ottumwa services (address, hours, departments), you may need to visit MercyOne’s Locations page and search for “Ottumwa” or use their site search. If you’d like, I can pull the Ottumwa entry directly if you provide the Ottumwa link or let me search further.
Clinic Type
Urgent Care
Address
Des Moines, IA 50314, US
Phone
641-428-7297
todd.mizener@mercyone.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Ratings.MD: 4.9/5 (64 ratings) for individual ARNP; 4.8/5 (68 ratings) for individual DO (64 and 68 ratings respectively)
- Various healthcare quality reporting sites (Leapfrog, HealthLuminate, Care Transparency): Mixed ratings across various hospital metrics, with some specific domains scoring low on patient satisfaction and recommendations (Variable based on survey metrics)
Patients praise
- High patient satisfaction scores for specific primary care providers
- Providers described as attentive, knowledgeable, and caring
- Effective communication and thorough explanations from individual physicians and nurses
Common complaints
- Clinic closure and loss of local access to healthcare providers
- Concerns regarding long travel distances for care
- Reports of long emergency room wait times at regional facilities
- Challenges with staff responsiveness, nurse communication, and cleanliness in regional hospital settings
"It makes me really sad. I like coming here. I don't want to travel to Centerville... Our options just keep shrinking."
— Ottumwa resident Vicki Hoard via KCCI"Receiving the information I received the day after they were notified they were closing was just purely devastating. I came home and cried, and I said, ‘Well, what do we do now?’"
— Ottumwa resident via KTVO"He is a caring doctor n always explains everything in terms you can understand n takes time to listen also."
— Patient review for Dr. Brian Quinn on Ratings.MDSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- MercyOne Ottumwa Quick Care adds a new provider and more consistent hours | MercyOne — Sep 3, 2025
- Ottumwa medical clinic to close in February, MercyOne announces — Jan 15, 2026
- Jasmine Benson, ARNP | MercyOne — May 7, 2026
- Mudassir Malik, MD - MercyOne — Oct 21, 2025
- MercyOne Ottumwa Family and Internal Medicine - Yelp — Oct 22, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Ottumwa
Ottumwa Regional Health Center (Ottumwa, IA) is a private, full-service hospital and regional health system serving Southeast Iowa. Founded in 1892, it operates as a public company with 98 employees and about $27 million in annual revenue. The center offers emergency and critical care, medical/surgical services, obstetrics and pediatrics, acute rehabilitation, and specialty services including cardiac catheterization, radiology, wound care, pain management, and sleep diagnostics. Located primarily at 1003–1013 Pennsylvania Ave, Ottumwa, the organization positions itself as a regional hub focused on compassionate, community-focused care. Contact: multiple Ottumwa phone lines (e.g., 641-684-2300).
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