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Summary: - AdventHealth South Overland Park offers primary care as part of its broader AdventHealth Kansas City network, with a focus on whole-person care, compassionate service, and access to integrated services (bariatrics, orthopedics, cardiology, women's health, and more) at locations in the Overland Park area. - Key locations relevant to South Overland Park primary care include: - 9100 W 74th St, Merriam, KS 66203 (HQ) – central AdventHealth campus serving the Johnson County region - 7025 College Boulevard, Overland Park, KS 66211 - 7820 W 165th St, Overland Park, KS 66223 - The network emphasizes accessible care “close to home,” with expanded care options and collaboration across specialties to support primary care patients. If you want, I can tailor this to just the Overland Park primary care offices, or pull contact details and typical services (hours, appointment types) for those locations.

Clinic Type

Family Medicine

Address

7820 West 165th Street, Overland Park, KS 66223

Phone

+1-913-373-2000

Email

rebecca.haimes@adventhealth.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary Care
  • Family Medicine
  • Internal Medicine
  • Pediatrics
  • Pediatric care
  • Family medicine
  • Internal medicine
  • Virtual visits
  • In-person visits

Team

  • Cora (Corrie) Mallot, MD, MD — Physician
  • Joan Smith — APRN, FNP

Insurance & Payment

Languages Spoken

  • English

FAQs

What services does the clinic offer?

Primary care services across pediatric, internal and family medicine with in-person and virtual visits.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • CMS HCAHPS (via Momentary Labs): 3 out of 5 stars (overall hospital patient experience) (369 patients (CMS HCAHPS surveys))
  • Birdeye (AdventHealth South Overland Park Hospital): 4.6 stars (684 reviews)

Patients praise

  • Highly regarded, caring, and professional medical staff (nurses and doctors)
  • Emergency department praised for speed and low wait times
  • Facility cleanliness and environment rated positively
  • Convenient location in south Overland Park

Common complaints

  • Billing practices described as unethical or problematic
  • Difficulty reaching staff or doctors due to unresponsive communication channels
  • Occasional administrative issues (e.g., failed follow-up for procedures)

"Instantly they helped me and within 5 minutes I got a room! I had the most outstanding service from everyone in the ER! Doctors, the desk and the nurses are very professional and caring! I'm impressed with their care! Great hospital that I highly recommend!"

Nextdoor user review

"Dr. Palmer and the medical staff are awesome but the backend of the office are very unpleasant. ... I love Dr. Palmer but not enough to have Debbie treat me like a child and get overcharged for a routine visit."

LocalityBiz review

"The primary care physicians are fine. Their billing practices are unethical. Beware of overbilling."

Yelp/Birdeye user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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