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Clinic Type

Primary Care

Address

13801 Metcalf Avenue Suite 100 Overland Park, KS 66223

Phone

(913) 491-1616

Email

Opening Hours

Mon-Fri 8-4:30, Sat-Sun Closed

Telehealth

Telehealth available

Emergency Care

Urgent care available

Services Offered

Team

  • Family Health Group physicians and staff, board-certified in family practice by The American Board of Family Practice — Staff

Insurance & Payment

Languages Spoken

FAQs

What are the clinic hours?

Mon-Fri 8-4:30, Sat-Sun Closed

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.7 stars (378 reviews)

Patients praise

  • Physicians are described as compassionate, thorough, and knowledgeable, particularly Dr. Richard Ruiz
  • High-quality clinical care and preventive focus
  • Friendly and helpful nursing staff in some departments
  • Positive experiences with long-term care and relationship-based medicine

Common complaints

  • Inconsistent administrative support, particularly with front office staff
  • Complaints regarding poor communication or misinformation from front desk staff
  • Concerns about billing processes or unexpected charges
  • Some patients feel unheard or rushed by certain providers

"We don’t perform magic was told to a patient who is struggling severely. Highly recommend seeing someone else and NOT Dr. Anderson. Absolutely ridiculous and unprofessional."

Birdeye review

"Always receive great care and in a timely manner. I never have a long wait and my physician is always willing to listen and never seems rushed."

Unilocal review

"While patients value the medical expertise and personable approach of providers like Dr. Ruiz and Nurse Linda, there are concerns about inconsistent administrative support that could impact satisfaction levels."

Review summary site

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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