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About

Pacific Clinics is a longstanding California nonprofit and the state's largest community-based provider of behavioral and mental health services. Founded in 1926 and headquartered in Arcadia, it offers a broad continuum of care, including behavioral health, substance use treatment, prevention/early intervention, peer support and rehabilitation, family resources, intensive community-based and neurodevelopmental services, as well as military family support. The organization employs about 938 staff and operates three U.S. offices (all in Arcadia). While primarily based in California, Pacific Clinics has a presence in Australia. For California-specific care, it positions itself as a leading provider across mental health and rehabilitation services.

Clinic Type

Mental Health

Address

800 S Santa Anita Ave Fl 2; Arcadia, California 91006, United States

Phone

877-722-2737

Email

lacey.castellese@pacificclinics.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Behavioral health
  • Social services
  • Early education (Head Start)
  • Adoption services
  • Mobile crisis services
  • Intensive community-based services and wraparound
  • Neurodevelopmental Services (NDS)
  • Substance use disorder treatment
  • Outpatient mental health services
  • Educational programs and school-based interventions
  • Peer support and rehabilitation
  • Military services and family support
  • First 5 Hope/Katie A program
  • Simple Steps Counseling
  • CCBHC (Certified Community Behavioral Health Clinic)
  • Placement support
  • Educational programs for students
  • Parenting programs

Insurance & Payment

Languages Spoken

  • English

Awards & Accreditations

  • Champion of Health (awarded by Pacific Clinics)
  • Awards recognition (general)

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Indeed (Employee reviews for Partner role in Oxnard): 3.3/5 (280 employee reviews)

Patients praise

  • Welcoming, non-judgmental environment for youth ages 15-25 (TAY Tunnel in Oxnard)
  • Supportive peer partner programs where staff often have lived experience
  • Comprehensive support services including mental health, housing, job placement, and basic needs like laundry and showers

Common complaints

  • Formal complaint or grievance processes are available for clients dissatisfied with services or treatment
  • Potential concerns regarding treatment quality, staff interaction, discrimination, or privacy of protected health information are addressed through established protocols

"It’s really important that they come to a place where there’s no judgment."

Corporate Director of Community Integration Services Herman Corteza

"They were there for me every step of the way."

Client testimonial regarding the TAY Tunnel in Oxnard

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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