Pacific Clinics: California's Leading Behavioral Health Provider
Clinical Social Work • Pacific Grove, CA • Since 1926
About
Pacific Clinics is California’s largest community-based behavioral and mental health provider. A nonprofit founded in 1926 and headquartered in Arcadia, CA, it offers a broad spectrum of services, including behavioral health, substance use disorder treatment, prevention and early intervention, family resource support, intensive community-based and neurodevelopmental services, and military/family support programs. The organization emphasizes peer support, rehabilitation, and individualized complex care, with 3 U.S. offices and a presence in Australia. Pacific Clinics currently employs about 938 staff and reports roughly $2.2M in annual revenue. Contact: (626) 254-5000.
Clinic Type
Clinical Social Work
Address
800 S Santa Anita Ave Fl 2; Arcadia, California 91006, United States
Phone
877-722-2737
lacey.castellese@pacificclinics.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com (El Camino location): 2.5/5 (36 reviews)
- Rehab.com (Asian Family Center location): 3.05/5 (20 reviews)
Patients praise
- Valued by some clients for life-saving care and resources
- Some patients report positive experiences with specific staff members
- Well-regarded for serving low-income and underserved populations
- Organization holds high ratings from charity evaluators like Charity Navigator
Common complaints
- Administrative inefficiencies and difficulty obtaining callbacks
- High staff turnover and difficulty maintaining consistent therapy relationships
- Long wait times for intakes and appointments
- Negative experiences with specific administrative staff or clinicians
- Some reports of toxic organizational culture
"Love this place. Saved my life, so thankful! The staff is very welcoming and willing to help."
— Yelp user review (Pasadena location)"The office staff does not follow through as promised... Very disappointing and unprofessional."
— Rehab.com user review (El Camino location)"I hated when people lie to other people... they treat each other like kids... don't go to this one or any these in pacific clinic its a bad company."
— LocalityBiz user review (Baldwin Park location)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Pacific Clinics Receives Top Rating From Charity Navigator — Sep 8, 2025
- ELEVATE Peer Support Training and Placement Program — Oct 30, 2025
- Bloom and Soar - Pacific Clinics — Apr 24, 2026
- Pacific Clinics Earns Prestigious COA Accreditation - Pacific Clinics — Mar 30, 2026
- Program Spotlight: Simple Steps Counseling - Pacific Clinics — Dec 18, 2025
Information sourced from the clinic's website as of July 10, 2026.
More clinical social work clinics in Pacific Grove
Pacific Grove Hospital is a Riverside, California-based mental health and addiction treatment provider. Key points: - Services: acute psychiatric care for adults, geriatric psychiatric care (older adults 65+), chemical dependency treatment (detox, rehab, counseling, 12-step, continuing care), and outpatient programs (partial hospitalization and intensive outpatient) with tracks for psychiatric care, addiction treatment, and dual diagnosis. - Setting: 68-bed acute psychiatric and chemical dependency hospital on a 4.5-acre campus; treats voluntary patients. - Programs: comprehensive inpatient and outpatient options, including an Older Adult Unit and dual-diagnosis treatment. - Scale: about 49 employees (growth shown YoY); HQ in Riverside with a presence noted in Puerto Rico. - Location: 5900 Brockton Ave, Riverside, CA 92506 (headquarters); 3 offices listed in the United States. If you’re researching mental and behavioral health care options in Riverside or seeking dual diagnosis and outpatient treatment, Pacific Grove Hospital offers a spectrum of psychiatric and addiction services in a single campus.
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