Pacific Clinics: California's Leading Behavioral Health Provider
Mental Health Counseling • Pacific Grove, CA • Since 1926
About
Pacific Clinics is California’s largest community-based behavioral and mental health provider. A nonprofit founded in 1926 and headquartered in Arcadia, CA, it offers a broad spectrum of services, including behavioral health, substance use disorder treatment, prevention and early intervention, family resource support, intensive community-based and neurodevelopmental services, and military/family support programs. The organization emphasizes peer support, rehabilitation, and individualized complex care, with 3 U.S. offices and a presence in Australia. Pacific Clinics currently employs about 938 staff and reports roughly $2.2M in annual revenue. Contact: (626) 254-5000.
Clinic Type
Mental Health Counseling
Address
800 S Santa Anita Ave Fl 2; Arcadia, California 91006, United States
Phone
877-722-2737
lacey.castellese@pacificclinics.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- TrustAnalytica: 4.3/5 (6)
- Rehab.com/Google Reviews: 2.5/5 (36)
Patients praise
- Helpful clinical staff and resources
- Support for underserved populations
- Helpful with life skills and socialization for some clients
Common complaints
- Difficulty reaching staff or scheduling intake appointments
- High therapist turnover impacting continuity of care
- Concerns regarding administrative and billing processes
"Love this place. Saved my life, so thankful! The staff is very welcoming and willing to help."
— Yelp reviewer (Pasadena location)"The office staff does not follow through as promised I have been calling for about 6 weeks for a family member to be scheduled for an intake... Very disappointing and unprofessional."
— Rehab.com/Google reviewer (El Camino location)"I hated when people lie to other people... they are good at lying and they ask you what you have then they trick you."
— Localitybiz reviewer (Baldwin Park location)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Pacific Clinics Receives Top Rating From Charity Navigator — Sep 8, 2025
- ELEVATE Peer Support Training and Placement Program — Oct 30, 2025
- Bloom and Soar - Pacific Clinics — Apr 24, 2026
- Pacific Clinics Earns Prestigious COA Accreditation - Pacific Clinics — Mar 30, 2026
- Program Spotlight: Simple Steps Counseling - Pacific Clinics — Dec 18, 2025
Information sourced from the clinic's website as of July 10, 2026.
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