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Clinic Type

Hospital

Address

4755 Village Square Drive Paducah, Kentucky 42001

Phone

270-558-0321

Email

Opening Hours

Open seven days a week with extended hours; currently listed as closed but will be open in the near future; Telehealth available

Telehealth

Available (via Telehealth while clinic is closed)

Emergency Care

Urgent care clinic; not ER; serves urgent care needs

Services Offered

Insurance & Payment

  • Medicaid
  • Medicare
  • Most major insurances

We take most major insurances including Medicaid and Medicare.

Self-pay, Billing/online bill pay

Languages Spoken

FAQs

What are the hours for Paducah, KY urgent care?

Friday 8:00 am – 8:00 pm; Saturday 8:00 am – 6:00 pm; Sunday 1:00 pm – 5:00 pm; Monday–Thursday 8:00 am – 8:00 pm.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Google Reviews (Mercy Health Urgent Care): 2.7/5 (65 Google reviews)
  • Yelp (Baptist Health Urgent Care - Kentucky Ave): 3.5/5 (approximate) (3 reviews)

Patients praise

  • Fast, friendly service for some patients
  • Competent medical care when received
  • Helpful for non-emergency situations

Common complaints

  • Long wait times
  • Disorganized or unprofessional staff interaction
  • Poor patient communication
  • Staff perceived as rude or dismissive

"RUDE staff, waited over 2 hours just to have people that came in after me go before me. The office is disorganized, unprofessional, and uptight."

Patient review for Baptist Health Urgent Care Prime Care

"Staff rushed us and were rude. Then one went out into the hallway after checking my vitals to tell her coworker loudly that I mispronounced my own autoimmune disease while they laughed."

Patient review for Baptist Health Urgent Care - Kentucky Ave

"I was visiting paducah from out of state and broke my foot. everyone in the urgent care & the x-ray department were kind to me and took wonderful care of me."

Patient review for Baptist Health Urgent Care - Kentucky Ave

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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