Lumera Healthcare: Behavioral Health in Paducah, KY
Mental Health Clinic • Paducah, KY • Since 2014 • 1 (Paducah, KY) locations
About
Lumera Healthcare is a privately held behavioral health company based in Paducah, Kentucky. Founded in 2014, it provides CARF-accredited mental health services across 7 offices in Kentucky (all in Paducah/Murray area). Services include therapy, psychiatry, telehealth, intensive outpatient programs (IOP), esketamine therapy, addiction treatment and medication-assisted treatment, and programs for families, veterans, and embracing parenthood. The company emphasizes a range of modalities (counseling, EMDR, grief, children, family, and marriage therapy) and operates with a staff and growing footprint (31 employees, head office at 5050b Village Square Dr, Paducah). Contact: referral@emeraldtherapycenter.com; phone: (270) 310-9200 or +1 270 534 5128.
Clinic Type
Mental Health Clinic
Address
Paducah, KY (location)
Phone
270-310-9200
referral@lumerahealthcare.com
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
HIPAA-compliant virtual sessions for psychiatric and psychological services
Services Offered
Technology & Equipment
Insurance & Payment
We accept all major insurance, including Medicaid, Medicare, commercial, and self-pay.
Languages Spoken
FAQs
What are the contact options for scheduling?
Call (270) 310-9200 or request an appointment online.
Do you offer telehealth?
Yes, secure, HIPAA-compliant virtual sessions for both psychiatric and psychological services.
What accreditation does Lumera have?
CARF Accreditation (Commission on Accreditation of Rehabilitation Facilities).
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Glassdoor: 4.0 out of 5 stars (based on 16 reviews) (16 reviews)
- Indeed: Not specified (multiple reviews provided) (18 reviews (on Indeed for Paducah location))
Patients praise
- high client satisfaction with therapy and addiction recovery outcomes
- compassionate and effective care for mental health and substance use disorders
- positive experiences with some coworkers and supervisors
- rewarding nature of the work for many employees
Common complaints
- concerns about workplace culture, including reports of toxic environment and favoritism
- feedback regarding excessive workload, productivity pressures, and poor work-life balance
- complaints about lack of training, communication, and management support
- allegations of unethical billing practices and unprofessionalism in some reports
"Absolutely changed my whole life, thank you Lumera. They believed in me when I couldn’t and wouldn’t. Now I’m unstoppable at my recovery and mental health."
— Lumera Healthcare website testimonial"Workplace drama and toxic work environment. They will have you doing tasks you're not qualified for or handle such as taking Suicide calls. Calling police to conduct welfare checks."
— Indeed employee reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Lumera Healthcare Expands Integrated Mental Health — Jan 22, 2026
- Lumera Healthcare Expands Integrated Mental Health Services Across Rural Western Kentucky - Mental Health Network — Jan 25, 2026
- Expanded Mental Health Services From Lumera Healthcare Improve Rural Kentucky Access - MedicalDevicesPro.com — Jan 25, 2026
- Lumera Healthcare hiring Targeted Case Manager Job in Paducah, KY — Jul 2, 2026
- Lumera Healthcare Expands Integrated Mental Health Services Across Rural Western Kentucky — Jan 22, 2026
Information sourced from the clinic's website as of July 11, 2026.
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