Live
Read more

Clinic Type

Psychiatry

Address

Paducah, KY 42001; Paducah, KY 42003

Phone

+12704490568

Email

account-ro-therapy_color_01_2@2x.png

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Technology & Equipment

  • BrainsWay deep TMS
  • ketamine
  • TMS (transcranial magnetic stimulation)

Team

  • Waypoint Child & Adolescent Psychiatry — Clinic / Practice
  • Stillwater Health Ketamine & TMS — Clinic

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • US News Doctors (Dr. Vicki L. Roberts): 5/5 (17 reviews)
  • WebMD (Dr. David Meyer): 4.0/5 (27 ratings)
  • Vitals / Healthgrades (Dr. Laurie Ballew): 3.7-4.4/5 (3-13 ratings)
  • Birdeye (Four Rivers Behavioral Health): 3.5/5 (108 reviews)
  • Birdeye (Mercy Health Behavioral Health): 3.2/5 (14 reviews)
  • RateMDs (Dr. Ronald L. Kelley): 1.0/5 (1 review)

Patients praise

  • Some individual providers are described as helpful and caring
  • Positive experiences with specific counselors at larger facilities
  • Some patients report being treated nicely and recommend specific services

Common complaints

  • Difficulties with administrative staff including unprofessionalism, rudeness, and poor communication
  • Issues with appointment scheduling, cancellations, and long wait times
  • Concerns regarding medication management and communication about side effects
  • Reports of perceived lack of compassion or genuine care from some providers and office staff
  • Billing and insurance-related issues, including lack of transparency or surprise costs

"Has to be the most unprofessional intake staff in known existence... but dont expect to be treated like you are wanted as a client."

WebMD (Dr. David Meyer review)

"He cancels appointments and has no compassion for patients whatsoever. Instead of listening to his patients, he goes on and on about his family."

Vitals (Dr. Benjamin L. Parker review)

"Dr Kelley great! Unfortunately his istaff is not... They failed to tell me my insurance wasn't covering my counseling until my last visit and expected $600 that day..."

Healthgrades (Dr. Ronald Kelley review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More psychiatry clinics in Paducah

Paducah, KY·Psychiatry

VerifiedOnline booking

See all psychiatry clinics in Paducah

Comparing your options?

See other psychiatry clinics in Paducah, or search the full directory by insurance, ratings, and more.

More Psychiatry Clinics