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About

Southwestern Colorado Ear, Nose, & Throat Associates is a small medical practice based in Durango, Colorado, offering specialized ENT (ear, nose, and throat) care. Key details: - Location: Headquartered in Durango, CO; two offices in the United States (Durango addresses listed). - Services: ENT care with a focus on expert, innovative treatment solutions. - Workforce: Small practice (1-10 employees) with a single specialist listed. - Contact: Phone numbers 970-385-7299 and 970-385-7272. - Online presence: Website swcoent.com; LinkedIn page; typical monthly visits around 1,644. - Categories: Healthcare, ENT, medical clinic. Note: The provided information shows no explicit location in Pagosa Springs; the clinic appears to operate primarily from Durango, CO. If you’re specifically seeking an ENT clinic in Pagosa Springs, this page does not confirm an address there.

Clinic Type

Ear, Nose and Throat

Address

1 Mercado Street Suite 205, Durango, CO, USA

Phone

970-385-7272

Email

info@swcoent.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • ear nose throat
  • ENT services
  • treatment for ear, nose, and throat conditions

Insurance & Payment

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We understand the importance of accessible healthcare and are committed to accepting a wide range of health insurance plans to accommodate our patients' needs.

Languages Spoken

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FAQs

What health plans are accepted?

We understand the importance of accessible healthcare and are committed to accepting a wide range of health insurance plans to accommodate our patients' needs.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Wanderlog: 3.5/5 (Wanderlog) (Not explicitly stated)

Patients praise

  • Some patients found the office to be polite and easy to deal with
  • Some staff described as friendly, patient, and attentive

Common complaints

  • Difficulties in scheduling appointments
  • Lack of responsiveness to phone calls and emails
  • Inconsistent information regarding billing and surgery payments
  • Perceived rudeness from administrative and office staff
  • Frustration with administrative management and communication policies

"No one was ever able to tell me what I needed to pay... No one ever called... The manager has now decided to deny my 1 1/2 year old surgery because of my attitude... Would not recommend this place to ANYONE."

— Wanderlog review

"Stay away from Schackel and Southwestern CO ENT. Hands down the worst experience I've ever had with a medical professional."

— Reddit (r/Durango)

"A great office to deal with. Everyone was polite and easy to talk to."

— Yelp review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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