Pagosa Springs Medical Center: Home
Emergency Medicine • Pagosa Springs, CO • Since 2008 • 1 location locations
About
Pagosa Springs Medical Center (PSMC) is a nonprofit, private healthcare facility based in Pagosa Springs, Colorado. Founded in 2008, it operates as a Critical Access Hospital and Rural Outpatient Clinic, providing 24/7 emergency care and Level IV trauma services, along with inpatient services (including orthopedic and general surgery), primary care, and a broad range of specialties (cardiology, oncology with infusion, gastroenterology, neurology, women’s health, ENT, behavioral health, telemedicine, and diagnostic imaging). The center also functions as the local ambulance provider for an ~1800 square-mile service area and offers interfacility transfers, 9-1-1 response, community event coverage, and a training center. PSMC employs around 60 staff and generates about $18.2 million in annual revenue. It’s headquartered at 95 S Pagosa Blvd, Pagosa Springs, CO 81147. Contact: marketing@psmedicalcenter.org; 970-731-3700.
Clinic Type
Emergency Medicine
Address
Pagosa Springs, Colorado
Phone
(970) 731-3700
Informatics.Dept@psmedicalcenter.org
Opening Hours
Emergency Department staffed 24 hours a day, 7 days a week
Emergency Care
PSMC Emergency Department; 24/7 staff; 9-1-1 response; EMS/ambulance services; interfacility transfers
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours of the Emergency Department?
Emergency Department is staffed 24 hours a day, 7 days a week.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp, Trustburn: Mixed, generally appearing in the 3.0-3.5 range on aggregate platforms (Varies by platform (e.g., 60 reviews noted on one site))
Patients praise
- Compassionate and kind care from specific doctors and nursing staff
- Appreciation for the benefit of being a smaller, more personalized facility
- Quick and responsive care for emergency pain management
Common complaints
- Complaints regarding billing errors and collections issues
- Concerns about quality of care and perceived medical incompetence
- Reports of poor communication from staff and long hold times for appointments
- Dissatisfaction with ER service and responsiveness
"The doctors, nurses, aids, and all associated with her care were remarkable!! Being a small facility was perfect for her care because they..."
— Yelp review (Shelly S., 3/26/2025)"I would give 20 stars if I could. Dr. Yody, Greg, Jenna, Laura, Suzie and others whose names I didn't get served my needs in a stellar fashion. They were compassionate, understanding, and..."
— Yelp review (Margaret S., 7/20/2024)"I have been receiving a bill for services from 11/02/17 and it has been paid in full since conception. I am still getting a bill for $145.00 to this date I receive one every month."
— Trustburn user reviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Medical center board hears about tax revenue, sustainability - The Pagosa Springs Sun — Dec 29, 2025
- Hospital district signals intent to have fall ballot question - The Pagosa Springs Sun — Jun 24, 2026
- PSMC open house - The Pagosa Springs Sun — Sep 24, 2025
- Pagosa Springs Medical Center Awarded Grant for Safety Upgrades | Southwest Colorado — Aug 5, 2025
- EMS planning to implement PulsePoint program - The Pagosa Springs Sun — Mar 25, 2026
Information sourced from the clinic's website as of July 10, 2026.
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Pagosa Medical Group LLC is a small healthcare provider based in Pagosa Springs, Colorado. Key points: - Part of Axis Health System; offers urgent care and integrated healthcare services. - Founded in 2017; currently employs 3 people. - Services include online bill payment. - Headquarters: Pagosa Springs, CO; homepage: pagosamedicalgroup.com. - Web presence: ~766 monthly visits with low bounce rate (0.3%), average 3.5 pages per visit. - Markets: primarily United States; active in healthcare and online bill/payments. If you’re seeking urgent care options or integrated care in Pagosa Springs, this group is a local, small-scale provider linked to the Axis Health System.
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