Orthopedics and Sports Medicine - Pagosa Springs Medical Center
Orthopedics • Pagosa Springs, CO • Since 2008
About
Pagosa Springs Medical Center (PSMC) is a nonprofit, 11-bed Critical Access Hospital in Pagosa Springs, CO, serving an 1800-square-mile area. Key orthopedic and related services include inpatient and general surgery with orthopedic care, diagnostic imaging (including X-ray, CT, MRI), and a full range of hospital and emergency services. PSMC operates 24/7 emergency department, Level IV trauma care, and telemedicine, plus outpatient specialties such as sports/orthopedics, gastroenterology, cardiology, ENT, and infusion therapy. The center also provides primary care, women's health, and behavioral health, with an emphasis on accessible, community-focused care. PSMC employs about 60 staff and has annual revenue around $18.2M, founded in 2008.
Clinic Type
Orthopedics
Address
95 S. Pagosa Blvd, Pagosa Springs, CO 81147, US
Phone
(970) 731-3700
Informatics.Dept@psmedicalcenter.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. William Webb): 4.3/5 stars (based on 6 ratings) (6 ratings)
- Homefacts (aggregated hospital survey): 53/100 (overall hospital patient survey rating) (172 surveys reported)
Patients praise
- Specific praise for orthopedic surgeons, particularly Dr. William Webb, citing expertise and attentiveness
- Positive experiences with surgical outcomes and pre-operative care
- Staff described as kind and caring by some patients
Common complaints
- Reports of recurring administrative and billing errors
- Concerns regarding communication with staff, including phone responsiveness
- Instances of reported professional incompetence and poor patient care in certain departments
- Lower scores in specific patient survey metrics, such as quietness, cleanliness, and pain management control
"I cannot say enough about my entire experience. The surgeon, Dr. Webb, and his staff were amazing. At PSMC, the pre-op was smooth and the staff was very caring."
— Pagosa Springs Medical Center Testimonials Page"This hospital has serious billing issues as well... I have been receiving a bill for services from 11/02/17 and it has been paid in full since conception. I am still getting a bill for $145.00 to this date I receive one every month."
— Trustburn User ReviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Pagosa Springs Medical Center Awarded Grant for Safety Upgrades | Southwest Colorado — Aug 5, 2025
- A look at CU's pipeline for rural doctors | Western Colorado | gjsentinel.com — Feb 24, 2026
- PSMC open house - The Pagosa Springs Sun — Sep 24, 2025
- Colorado Native Dr. Joshua Mares Joins Colorado Advanced Orthopedics in Meeker | Special Sections | gjsentinel.com — Aug 20, 2025
- ValleyOrtho announces revolutionary ACL procedure – The Sopris Sun — Sep 17, 2025
Information sourced from the clinic's website as of July 10, 2026.
More orthopedics clinics in Pagosa Springs
Orthopedic Centers of Colorado (occ-ortho.com) is a Denver-based medical practice group founded in 2017 that offers sports medicine and orthopedic care across 24 locations in the United States. They emphasize a collaborative, patient-first approach for a wide range of patients—from professional athletes to weekend warriors. The group highlights strong clinician leadership, multiple office locations (including in Colorado Springs, Aurora, Denver, Golden, and Superior), and active social updates such as new physician arrivals and regional awards. Contact: info@occ-ortho.com; main phone numbers 866-506-7200 or +1 720-865-6087. If you’re seeking top orthopedic care in Colorado (including Pagosa Springs), this group positions itself as the large, multi-office provider with a focus on high-level sports medicine and joint/hip treatments.
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