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About

Pagosa Medical Group LLC is a small healthcare provider based in Pagosa Springs, Colorado. Key points relevant to “Providers - Pagosa Medical Group Pagosa Springs”: - Relationship and scope: An urgent care and integrated healthcare provider that is part of Axis Health System. - Ownership and status: Originally founded in 2017; now affiliated with Axis Health System. - Location: Headquartered in Pagosa Springs, CO. - Services: Urgent care and integrated healthcare services; offers online bill payment. - Size: Very small practice with about 3 employees. - Web presence: Website pagosamedicalgroup.com; modest online traffic (roughly 766 monthly visits, bounce rate ~0.3%, ~3.5 pages/visit). - Focus areas for providers: Emphasizes urgent care and integrated care delivery within the Axis Health System network.

Clinic Type

Pediatrics

Address

27B TALISMAN DR, Pagosa Springs, Colorado 81147, us

Phone

—

Email

doctorbutzen@gmail.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Pediatrics
  • Pediatric care
  • Women’s health and obstetrics (emphasis)

Team

  • Carole Nasralla, — — MD, Pediatrician
  • Heidi McMillan, — — MD, Pediatrician

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: 3.6/5

Patients praise

  • Accessible and affordable care options
  • availability of walk-in and urgent care services
  • compassionate individual physician care reported by some patients

Common complaints

  • Reports of unprofessional staff attitude
  • concerns regarding medical negligence or mistakes
  • issues with billing clarity
  • perceived lack of responsiveness or care quality

"Some staff is a breath of fresh air, the other half is snotty, and THAT MATTERS WITH THE SICK AND DYING!"

— Trustburn review of Pagosa Springs area medical services (contextualized as mixed patient experience)

"A compassionate dr who really cares about his patients."

— Healthgrades review of The Pagosa Medical Group

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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Pagosa Springs, CO·Pediatrics

Pagosa Springs Medical Center (PSMC) is a nonprofit, 11-bed hospital and full-spectrum health system based in Pagosa Springs, Colorado, founded in 2008. It operates as a Critical Access Hospital with 24/7 emergency services and Level IV trauma care, plus inpatient, orthopedic, general surgery, gastroenterology, neurology, oncology (including infusion), women’s health, behavioral health, cardiology, ENT, and telemedicine. The center provides diagnostic imaging (mammography, CT, MRI, X-ray), lab services, and 24/7 ambulance/interfacility transfer within an 1800-square-mile service area. PSMC also offers primary care and various wellness programs, with a dedicated training center and community event coverage. It employs about 60 staff and reports annual revenue around $18.2 million. Address: 95 S Pagosa Blvd, Pagosa Springs, CO 81147. Phone: 970-731-3700. Website: pagosaspringsmedicalcenter.org.

VerifiedOnline bookingSince 2008
Pagosa Springs, CO·Pediatrics

McMillan, Dr. Heidi S. is listed as an MD affiliated with Axis Health System in Pagosa Springs. The page highlights key leadership and provides facility locations (Axis Health System operates 15 offices across the United States, including Pagosa Springs, CO). It mentions medical leadership such as Amber Reiss-Holt (Medical Director) and Jill Rimmey (Medical Director of Primary Care), but does not provide specific professional details or bios for Dr. Heidi S. McMillan. If you’re seeking Dr. McMillan’s specialty, contact Pagosa Springs clinic directly or search the Axis Health System directory for clinician profiles.

VerifiedSince 1960

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