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About

Pagosa Springs Medical Center (PSMC) is a nonprofit, private healthcare facility based in Pagosa Springs, Colorado. Founded in 2008, it operates as a Critical Access Hospital and Rural Outpatient Clinic, providing 24/7 emergency care and Level IV trauma services, along with inpatient services (including orthopedic and general surgery), primary care, and a broad range of specialties (cardiology, oncology with infusion, gastroenterology, neurology, women’s health, ENT, behavioral health, telemedicine, and diagnostic imaging). The center also functions as the local ambulance provider for an ~1800 square-mile service area and offers interfacility transfers, 9-1-1 response, community event coverage, and a training center. PSMC employs around 60 staff and generates about $18.2 million in annual revenue. It’s headquartered at 95 S Pagosa Blvd, Pagosa Springs, CO 81147. Contact: marketing@psmedicalcenter.org; 970-731-3700.

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Clinic Type

Primary Care

Address

95 S. Pagosa Blvd, Pagosa Springs, CO 81147, US

Phone

(970) 731-3700

Email

Informatics.Dept@psmedicalcenter.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.pagosaspringsmedicalcenter.org/

Emergency Care

PSMC EMS

Services Offered

  • Primary Care Clinic
  • EMS
  • ambulance/emergency medical service
  • companion primary care team-based healthcare
  • patient-centered healthcare

Insurance & Payment

—

Languages Spoken

—

Social Media

YoutubeFacebookLinkedin

Photos

Pagosa Springs Medical Center: Home — Primary Care clinic in Pagosa Springs, CO — photo 1Pagosa Springs Medical Center: Home — Primary Care clinic in Pagosa Springs, CO — photo 2Pagosa Springs Medical Center: Home — Primary Care clinic in Pagosa Springs, CO — photo 3Pagosa Springs Medical Center: Home — Primary Care clinic in Pagosa Springs, CO — photo 4Pagosa Springs Medical Center: Home — Primary Care clinic in Pagosa Springs, CO — photo 5Pagosa Springs Medical Center: Home — Primary Care clinic in Pagosa Springs, CO — photo 6Pagosa Springs Medical Center: Home — Primary Care clinic in Pagosa Springs, CO — photo 7Pagosa Springs Medical Center: Home — Primary Care clinic in Pagosa Springs, CO — photo 8

What Patients Say

Overall sentiment across review platforms: mixed

  • Trustburn: 3.1 out of 5 based on 60 reviews (Trustburn) (60 reviews)
  • Homefacts (based on patient surveys): 66/100 (Overall Hospital Rating) (172 surveys)

Patients praise

  • Compassionate care from certain staff members
  • Positive emergency room experiences for some patients
  • Accessible local medical services

Common complaints

  • Allegations of medical negligence and incompetence
  • Poor administrative and billing experiences
  • Perceived lack of professional communication from some staff
  • Concerns regarding patient safety in emergency situations

"They treat you like a human being, not just a patient. This has been one of the best ER experiences I've ever had."

— Yelp reviewer

"My suggestion is that if you need medical services you should consider anywhere but this incompetent facility."

— Trustburn reviewer

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 10, 2026.

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