Greater Family Health | Palatine
Family Medicine • Palatine, IL • Since 1998
About
Summary: Greater Family Health is a nonprofit, nine-location health care provider (now 11 offices) headquartered in Elgin, Illinois, with a mission to deliver low-barrier, high-quality care for all ages. They emphasize a comfortable, inclusive approach and take time to understand patients’ physical, emotional, and financial needs. Services span prevention, diagnosis, and treatment across Women’s Health, Pediatric, Senior Health, Dental, and Behavioral Health, with programs to remove access barriers (translation, benefits enrollment, discounted meds, transportation, care coordination). Notable Palatine-related activity includes recent expansion and a health center growth at Palatine, reflecting ongoing efforts to increase access in the area. Contact: info@greaterfamilyhealth.org or 844-599-3700.
Clinic Type
Family Medicine
Address
345 W. Northwest Hwy, Palatine, Illinois 60067 United States
Phone
844-599-3700
info@GreaterFamilyHealth.org
Opening Hours
Monday 9:00 AM - 5:00 PM; Tuesday 9:00 AM - 5:00 PM; Wednesday 9:00 AM - 5:00 PM; Thursday 9:00 AM - 5:00 PM; Friday 9:00 AM - 5:00 PM; Saturday Closed; Sunday Closed
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the clinic hours?
Hours vary by location; typical hours include Monday–Thursday 8am–7:30pm, Friday 8am–5pm, Saturday 8am–5pm, Sunday closed.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp/Yahoo Local: Mixed ratings across public platforms (general average often dragged down by specific service complaints) (Over 1,500 reviews aggregated on platforms like Yelp/Yahoo (note: these often aggregate multiple clinic locations))
Patients praise
- High patient satisfaction reported in internal surveys (above 93%)
- Praise for specific doctors and medical providers
- Some patients report friendly, welcoming staff and fast service
Common complaints
- Strict appointment and arrival time policies leading to denied service
- Instances of poor or rude staff communication at certain locations
- Frustration with appointments being cancelled by providers on short notice
"The staff are nice and welcoming, fast service and nice doctors , I really appreciate them"
— Yelp review (via MapQuest)"Arrived at the location on time... only to be turned away immediately because the provider called off... what really makes me mad is that they require us patients to arrive early."
— Yelp review (via MapQuest)"Doctor refused to honor my appointment despite the fact that I arrived on time."
— HealthgradesSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Palatine Expansion | Greater Family Health — Apr 30, 2026
- Greater Family Health Celebrates Opening of 12th Health Center in Des Plaines | Greater Family Health — Sep 18, 2025
- Greater Family Health opens 12th health center in Des Plaines — Aug 22, 2025
- Endeavor Health expanding mental health services at new Palatine location — Apr 20, 2026
- Endeavor health opens outpatient behavioral health center palatine — May 4, 2026
Information sourced from the clinic's website as of July 11, 2026.
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Regency Medical Center is a family medicine provider with offices in Barrington and Palatine, IL. Key details: - Services: Family doctors and general medical care (healthcare, women’s health, children’s health, internal medicine) - Locations in Illinois: - 782 W Euclid Ave, Palatine, IL 60067 - 675 N North Ct Ste 180, Palatine, IL 60067 - Barrington, IL (near Barrington) - Contact: (847) 726-0774; email info@regencymedcentre.com - Overview: Active hospitals/healthcare practice with a small team (about 7 employees). Led by FNP Aleksandra Bielawiec. Focus areas include family medicine and related services for families and children. - Website: regencymedicalcenter.net If you’re seeking a family doctor in Barrington or Palatine, Regency Medical Center appears to offer local options within these communities.
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