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Clinic Type

Pediatrics

Address

385 W Northwest Hwy, Palatine, IL 60067

Phone

(847) 359-9800

Email

careers@ascension.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Team

  • Abdul K Malhes — MD
  • Anita J Pachikara — MD
  • Saira A Syed — DO
  • Jennifer M Lynch — MD
  • Samira Hussain — DO
  • Jessica K Edison — MD
  • Meghana Kunduru — MD
  • Alexis N Bond — MD

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Palatine Pediatrics (Dr. Christine Duong): 4.5/5 stars (123 reviews)
  • Ascension Health Medical Group Primary Care Palatine: 3.9/5 stars (126 reviews)
  • Dr. Shashi Saigal, MD (Zocdoc): 4.48/5 stars (44 reviews)

Patients praise

  • Compassionate, knowledgeable, and attentive care by specific providers like Dr. Duong
  • Clean and well-maintained office environments
  • Friendly and helpful staff in many instances
  • Thorough explanations during appointments

Common complaints

  • Reports of dismissive or rude behavior by some staff or providers
  • Concerns regarding long wait times and overbooking practices
  • Occasional complaints about difficulty getting concerns heard or diagnostic testing performed

"Dr. Duong is compassionate, attentive, and very responsive to our needs and concerns. My twin boys were terrified of the doctor until we started coming to her practice."

Palatine Pediatrics (Dr. Christine Duong) patient review

"I had a very bad experience at this location today I had saw Kristen bean she was very rude to me and very dismissive towards my concerns..."

Ascension Health Medical Group Primary Care Palatine patient review

"At each of my appointments with Dr. Saigal she takes the time carefully diagnose the problem and answer all my questions. Other than the wait which is usually an hour, I would highly recommend her."

Dr. Shashi Saigal patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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