Greater Family Health - Quality Health Care at Affordable Prices
Primary Care • Palatine, IL • Since 1998 • 12 locations
About
Greater Family Health is a nonprofit primary care network offering high-quality, affordable health care across nine locations in Illinois, including a Palatine center that recently expanded. They emphasize a welcoming, inclusive approach with services for all ages and programs in Women’s Health, Pediatric, Senior Health, Dental, and Behavioral Health. They provide patient resources to reduce barriers to care, such as translation, benefits enrollment assistance, discounted medications, transportation help, and care/case management. The Palatine location (345 W. Northwest Hwy) recently expanded to better serve the community. They employ about 96 staff and were founded in 1998, headquartered in Elgin, IL.
Clinic Type
Primary Care (multi-location group)
Address
Now in Des Plaines, IL
Phone
844-599-3700
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
Most Insurance, Medicare, Medicaid & Self-Pay Options Available
Self-Pay, Insurance, Medicare, Medicaid
Languages Spoken
Pricing
Current Offers
New patient welcome
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Wheree.com (aggregated): 7.9/10 (aggregated score) (47 reviews on Facebook (50% recommend))
Patients praise
- Compassionate and attentive care from providers
- Friendly and helpful staff in many instances
- Affordable and accessible healthcare services for the community
- Welcoming environment that is comfortable for families and children
Common complaints
- Difficulties with appointment management and scheduling protocols
- Frustration regarding staff inflexibility, particularly with late arrivals
- Reports of rude or unprofessional behavior from some staff members
- Perceptions of assembly-line care at some locations
"Cheap and inexpensive and it shows, unprofessional and, frankly, ignorant staff and secretaries. Pop you in and out like an assembly line."
— Yelp (Elgin location)"Doctor refused to honor my appointment despite the fact that I arrived on time. I was coming from a funeral yet still made it at the appointment time."
— Healthgrades (Palatine location)"We are delighted to report that our overall patient satisfaction score has remained above 93%."
— Greater Family Health internal survey reportsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Palatine Expansion | Greater Family Health — Apr 30, 2026
- Greater Family Health Celebrates Opening of 12th Health Center in Des Plaines | Greater Family Health — Sep 18, 2025
- Greater Family Health opens 12th health center in Des Plaines — Aug 22, 2025
- Endeavor health opens outpatient behavioral health center palatine — May 4, 2026
- Endeavor Health’s Community Resource Center receives national recognition for innovative community health program | Endeavor Health — Jul 17, 2025
Information sourced from the clinic's website as of July 11, 2026.
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