Putnam County Mental Health Services - SMA Healthcare
Mental Health & Psychiatry • Palatka, FL
About
Summary: Putnam County Mental Health Services are provided by SMA Healthcare, a Daytona Beach-based nonprofit with 55+ years in behavioral health. SMA operates a full continuum of mental health and substance use services, including 24/7 Access Center, crisis services, detox, outpatient and residential programs, housing support, prevention, and community outreach. They serve Putnam, Volusia, Flagler, and St. Johns Counties, with 20 offices nationwide (including Palatka, FL). If you’re seeking Putnam County-specific mental health resources, SMA Healthcare Palatka is the relevant location to contact for intake, referrals, and direct services. Key contact emails: adacoordinator@smahealthcare.org and access@smahealthcare.org.
Clinic Type
Mental Health & Psychiatry
Address
330 Kay Larkin Drive, Palatka, FL 32177
Phone
(800) 539-4228
ADAcoordinator@SMAhealthcare.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
24/7 hotline: (800) 539-4228
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered at Putnam County Mental Health Services?
Outpatient therapy for adolescents and adults, including MH Therapy (OP), SU Therapy (OP) for adults with substance use disorders, Adolescent Therapy (OP), Medication Assisted Treatment (MAT), Florida Assertive Community Treatment (FACT), Psychiatric Medication Management, and Drop-in Center services.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Recovered.org (TrustScore): 4.2/5 (5 reviews (Rehab.com))
- Rehab.com: 1/5 (5 reviews)
Patients praise
- satisfaction with telehealth services among some patients
- convenience of telehealth for those with transportation barriers
Common complaints
- difficulties scheduling appointments, including long wait times
- perceived lack of responsiveness or helpfulness when assistance is needed
- complaints regarding medication management and pharmacy communication
- poor interpersonal experiences with staff, including reports of rudeness or perceived gaslighting
"They are niceish until you need something. Then they will lie, berate you and withhold medications. They have a terrible appointment system."
— Rehab.com user review"27 patients marked either “very satisfied” or “satisfied” with their telehealth session, and three patients were “very unsatisfied” with their session."
— Putnam County Behavioral Health Annual Data Report 2023Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- New Year, New You - SMA Healthcare — Dec 29, 2025
- Building healthier futures for mothers and babies in the community — Apr 13, 2026
- Budget season gets mixed reviews amid approvals, vetoes - Palatka Daily News — Jul 1, 2026
- City zoning codes force Palatka homeless shelter to close — Sep 3, 2025
- Workforce Solutions in Behavioral Health: Insights from SMA Healthcare - Behavioral Health News — Jan 19, 2026
Information sourced from the clinic's website as of July 11, 2026.
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