Express Clinic Primary Care - Express Family Care
Primary Care • Palatka, FL
Clinic Type
Primary Care
Address
—
Phone
%203863260575
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Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Insurance & Payment
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Languages Spoken
—
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.2 stars (out of 5) (36 reviews)
- Trustindex.io: 3.8 stars (out of 5) ((aggregated))
Patients praise
- Friendly and helpful individual staff members mentioned by name
- Prompt and effective medical care when satisfied
- Efficient coordination for specialized testing or referrals
- Approachable and thorough providers
Common complaints
- Long wait times
- Unprofessional, condescending, or unfriendly staff interactions
- Inconsistent business hours or early closures
- Difficulty with medication refills or record-keeping
- Billing or insurance acceptance issues
"Dr. Gaines is fantastic, and the office staff matches his level of care—friendly, efficient, and truly on top of things. ... You're always approachable, thorough, and just genuinely cool."
— Birdeye Review"Consistently closing several hours prior to the posted hours.. Love the staff but man you almost need to call before driving here to make sure they are "truly open".."
— Trustindex.io Review"The front desk associate had the worst sour ass expression on her face: the provider I saw was somewhat nice and had an alright bedside manner but the rest of the people in the office had a horrid stank ass face the whole time."
— Trustindex.io ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Express Family Clinic to see patients on Saturdays in Porter | Community Impact — Feb 18, 2026
- Primary Express opens doors on Cleveland Avenue clinic — Jun 18, 2026
- How PeopleOne Health Helped a Busy Mom Catch a Health Issue Early - PeopleOne Health — Oct 7, 2025
- AdventHealth Opens New Urgent and Primary Care Clinic on SR-100 in Palm Coast — Jun 3, 2026
- Primary care clinic opens in the heart of DeLand | News | hometownnewsvolusia.com — Dec 11, 2025
Information sourced from the clinic's website as of July 11, 2026.
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