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About

CarePatrol is a nationwide senior care advisory franchise that helps clients find assisted living, memory care, nursing homes, and other elder care options at no cost to the client. The company, privately held and part of Best Life Brands, LLC, operates through a network of offices including locations in Gilbert, Arizona, with a broader footprint in the United States. While the provided data confirms CarePatrol’s general services and branding, it does not list a specific Palm Springs office. If you’re seeking CarePatrol services for Palm Springs, CA, you may contact their main line at 1-866-560-5656 or visit carepatrol.com to locate the nearest Palm Springs office or coordinator.

Clinic Type

Senior Care

Address

1760 E Pecos Road, Ste 338, Gilbert, Arizona 85295, US

Phone

(760) 422-6296

Email

services@carepatrol.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Assisted Living
  • Memory Care
  • Independent Living
  • Nursing Homes
  • In-Home Care
  • Respite Care

Insurance & Payment

—

Languages Spoken

  • English

Commitments

  • CarePatrol provides senior care options based on care needs and quality of life for your loved ones. Our services are available at no cost to you.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp (national brand page): 4.1/5 (24 reviews)
  • CarePatrol of Palm Springs official website: 10/10 (Multiple (verified customers on official site))

Patients praise

  • Personalized and supportive assistance during difficult transitions
  • Helpful guidance through complex senior care options
  • Responsiveness and kindness of individual staff members

Common complaints

  • Concerns regarding prioritizing commissions over client needs
  • Allegations of poor vetting of facilities, including placement in understaffed or unsafe environments
  • Communication breakdowns and lack of follow-up after issues arose
  • Instances of unresponsive service when problems with a placement occurred

"Carrie is the best! She was so helpful and supportive. As I've told her, I wouldn't have been able to get through it all without her help."

— Official CarePatrol of Palm Springs testimonials

"My advisor never had a personal experience with any facility of any kind... When things soured, she disappeared. No follow up, no return phone call, nothing."

— Yelp review for CarePatrol (national brand)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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