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About

Palmdale Regional Medical Center is a private, for-profit hospital in Palmdale, California, and a member of Southwest Healthcare. Key facts: - Opened in 2010, with headquarters at 38600 Medical Center Drive, Palmdale. - 239 beds (final planned expansion; previously 190 acute care beds) and a 35-bed emergency department with STEMI reception; includes a heliport (FAA LID: 50CN). - Services: rehabilitation, emergency/trauma, stroke care, cardiology, oncology, neuro/spine, surgery (including robotic), weight-loss surgery, urology, pulmonology, radiology, diabetes management, gastroenterology, wound care, orthopedics, otolaryngology, pediatrics, and palliative care; also has a medical office tower (Palmdale Medical Plaza) adjacent. - Facilities: 320,000 sq ft campus on 34+ acres; includes a 60,000 sq ft medical office building and plans for expanded beds to 239. - Workforce and economics: about 213 employees (growth of ~12.8% YoY; +59), significant regional job contributor. - Contact: Main phone +1-661-382-5000; website swhpalmdaleregional.com - Location: Palmdale, California, United States (coordinates ~34.585°N, 118.144°W). Note: It is one of five member hospitals of Southwest Healthcare and is the primary acute-care facility in Palmdale, the largest city in California without an earlier hospital.

Clinic Type

Primary Care

Address

38600 Medical Center Drive Palmdale, CA 93551

Phone

661-382-5000

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Yes

Services Offered

  • Emergency Services
  • Neurology
  • Cardiology
  • Gastroenterology
  • Oncology
  • Orthopedics
  • Urology
  • Weight Loss Surgery
  • Surgery
  • Robotic Surgery
  • Radiology
  • Laboratory Services
  • Otolaryngology
  • Respiratory Services
  • Diabetes Management
  • Pharmacy
  • Rehabilitation
  • Wound Care
  • Stroke Care
  • Palliative Care
  • Limb Preservation Program
  • Surgery/Robotic-Surgery
  • Limb preservation program

Insurance & Payment

  • HIPAA Notice of Privacy Practices
  • Language Assistance
  • Nondiscrimination Notice
  • Physician Disclaimer
  • Privacy Policy
  • Terms of Use
  • Site Map
  • Accessibility Statement
  • Price Transparency
  • Help Paying Your Bill
  • Code of Conduct
  • Compliance Hotline
  • Text Program Terms

Help Paying Your Bill, Price Transparency

Languages Spoken

FAQs

ER Wait Times

ER Wait Times not available.

Awards & Accreditations

  • Awards and Accreditations
  • One of America’s Safest Hospitals Top Grade for Patient Safety
  • View Our Awards

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: 68% of patients would recommend the hospital (Healthgrades) (Not explicitly provided in aggregate)
  • Vivian Health: 3.2 out of 5 stars (28 reviews)
  • Leapfrog Group: 85% to 97% positive scores across various outpatient domains (Not explicitly provided in aggregate)

Patients praise

  • high patient recommendation rates (around 72-87%)
  • favorable ratings for outpatient surgery experience (85-97% positive metrics)
  • professional and helpful clinical staff reported in some reviews

Common complaints

  • complaints about emergency room staff attitude and care
  • reports of patients being released without proper evaluation

"The ER doctors are terrible. They don't care about what a person is going through and they're judgmental."

WebMD

"Go somewhere else. My 7 yr old niece went there with a lot of pain and they realease her without been seen by Dr."

Better Business Bureau

"The staff was pleasant. Dr. Lavine is very professional, great bed side manner... We felt welcomed and taken care of. Recommend her 110%"

Healthgrades

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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