Mat-Su Regional Medical Center | Palmer, AK
Family Medicine • Palmer, AK • Since 2006
About
Mat-Su Regional Medical Center is a 125-bed general hospital located in the Gateway area between Palmer and Wasilla, Alaska. It operates under Community Health Systems and opened in 2006 to replace Valley Hospital. The facility includes multiple surgical suites (with potential for expansion), private rooms across medical/surgical, ICU, progressive care, and obstetrics units, and an adjacent large outpatient clinic in Wasilla. The hospital serves northern Anchorage communities and the Matanuska-Susitna Borough, with an emergency department and a network of contact numbers for care and inquiries. Primary address: 2500 S Woodworth Loop, Palmer, AK 99645.
Clinic Type
Family Medicine
Address
Palmer, US
Phone
(907) 861-6000
esscontact@chs.net
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Emergency department
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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Awards & Accreditations
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- MedicalRecords.com: 3.5/5 (based on 105 reviews) (105)
- PlainHospital (CMS data): 3/5 stars (not explicitly stated)
Patients praise
- highly praised care in the birthing center and emergency department
- reports of compassionate, professional, and knowledgeable medical staff
- effective communication regarding diagnosis and treatment options
- community appreciation for critical life-saving care
Common complaints
- reports of rude or unprofessional staff behavior
- some concerns regarding blood draw procedures
- mixed ratings for environment quietness and staff responsiveness
- some quality measures rated worse than national benchmarks
"The entire Health Care team at the birthing center is amazing. They took such good care of me during my entire experience and stay. I would recommend them to anyone."
— MedicalRecords.com user review"From the moment I arrived, every member of the hospital staff... demonstrated incredible professionalism and compassion... Their kindness and encouraging attitudes... greatly contributed to my recovery."
— Letter to the Editor, Frontiersman"Rude staff, they couldn't even draw my blood correctly and I had to go back and get it redone."
— Yelp user reviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Mat-Su Regional Medical Center reports on its Care for Mat-Su Community in 2025 total impact exceeded $196 million — Apr 3, 2026
- Alaska Department of Health approves behavioral health hospital for Mat-Su Valley — Feb 25, 2026
- Mat-Su Regional Medical Center earns an ‘A’ hospital safety grade from the Leapfrog Group — Nov 21, 2025
- Mat-Su Regional Medical Center plans $70 million behavioral health expansion — Jul 11, 2025
- Alaska hospital gets OK for 45-bed behavioral health facility - Becker’s Behavioral Health — Feb 23, 2026
Information sourced from the clinic's website as of July 10, 2026.
More family medicine clinics in Palmer
The Family Health Center, PC is a long-standing primary care medical clinic based in Palmer, Alaska, serving Mat-Su valley families for over 30 years. Key details: - Location: Headquarters and main office at 425 E Dahlia Ave, Palmer, AK 99645 (Palmer, Alaska) - Contact: (907) 745-1777 and (907) 745-0226; tfhcpalmer@outlook.com - Focus: Primary care for families; single-employee firm with a small, local footprint - Web presence: palmerclinic.com; modest web traffic (about 186 visits/month) and a strong bounce rate of 0.4% - Industry codes: SIC 80/801; NAICS 62/621 - Notable notes: Has two listed Palmer locations; small organizational size with links to Garden City Hospital and Barton Associates as talent sources If you’re seeking care in Palmer, this clinic identifies as a long-standing local primary care option. For more details or appointments, use the provided phone numbers or visit palmerclinic.com.
Palmer Family Medicine, Inc. (also referenced as Palmer Family Medicine, PC) is a small U.S. healthcare provider based in Casa Grande, Arizona, with a second office in Palmer, Alaska. Key details: - Services: Family medicine with obstetrics, pediatrics, gynecology, minor surgery, sports medicine, acute care, and preventive care. - Provider: Board-certified family medicine physician with full hospital privileges. - Locations: 2 offices - 440 N Camino Mercado, Casa Grande, AZ 85122 - 258 S Alaska St, Palmer, AK 99645 - Industry/Focus: Hospitals and Health Care; categories include obstetrics, pediatrics, family medicine, minor surgery, gynecology. - Size: Small practice; 1-2 offices, 1 employee reported (indicative of a small clinic or possibly a single-provider practice). - Web presence: About 550 monthly visits; minimal site engagement; top traffic from the US and Indonesia. - Contact: Phone listed as 907-746-2345. If you’re seeking a family medicine clinician with broad scope (OB, pediatrics, gynecology, minor procedures) in Casa Grande or Palmer, this practice appears to offer a comprehensive, patient-centered approach, though verify current service availability and staffing before scheduling.
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