Urgent Care | Mat-Su Regional Medical Center | Palmer, AK
Urgent Care • Palmer, AK • Since 2006 • 1 (Mat-Su Regional Urgent Care – Palmer) locations
About
Summary: Mat-Su Regional Medical Center is a 125-bed general hospital in Palmer, Alaska, serving the Matanuska-Susitna Borough and northern Anchorage communities. Owned by Community Health Systems (CHS), it opened in 2006 to replace Valley Hospital and includes an on-site outpatient clinic in Wasilla. The facility offers emergency services, multiple surgical suites (with potential for a sixth), obstetric services, and private rooms. It is a key regional provider for urgent care within the gateway area between Palmer and Wasilla, and maintains several local contact numbers for patient access. Location: 2500 S Woodworth Loop, Palmer, AK 99645.
Clinic Type
Urgent Care
Address
Intersection of Bogard Road and Crusey Street in Wasilla, AK (near E Lakeshore Avenue)
Phone
(907) 861-6000
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Opening Hours
Open seven days a week; evenings and weekends
Emergency Care
emergency care available; urgent care for immediate needs outside regular hours
Services Offered
Technology & Equipment
Insurance & Payment
Mat-Su Regional Urgent Care is Medicare and Medicaid friendly, and accepts most other insurance plans.
Languages Spoken
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FAQs
What can I expect with online check-in for urgent care?
Reserve your spot in line and wait for your appointment from home; you will receive a text reminder.
What is the Urgent Care online check-in?
With online check-in for urgent care, your bedroom is the waiting room. Reserve your spot in line and wait for your appointment in the comfort of your own home.
What are the hours for Urgent Care?
Illnesses and injuries don't have regular hours. Urgent Care is open evenings and weekends.
Where is Mat-Su Regional Urgent Care located?
Located at the intersection of Bogard Road and Crusey Street in Wasilla, with access off E Lakeshore Avenue.
What additional services does Urgent Care offer?
On-site lab, imaging and pharmacy services.
Is Mat-Su Regional Urgent Care Medicare/Medicaid friendly?
Yes, and accepts most other insurance plans.
What is the relationship to Mat-Su Regional Medical Center?
Mat-Su Regional Urgent Care is an outpatient department of Mat-Su Regional Medical Center and a location of Mat-Su Medical Group.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Various platforms including Solv Health, Yelp, and local business directories: generally positive reputation for professional, compassionate care despite specific critiques (varies across platforms (e.g., specific consensus reports suggest positive trends while individual review sites show mixed feedback))
Patients praise
- efficient and effective care for many patients
- appreciation for online check-in features
- friendly, professional, and compassionate medical staff reported in several instances
- thorough examinations and genuine concern from providers
- convenient access with 7-day-a-week availability
Common complaints
- reports of rude or impatient intake staff
- concerns regarding billing costs for services rendered
- occasional long wait times
- some experiences described as inefficient or unhelpful
"We have been to this urgent care office multiple times. They are efficient - love the online check in! - and effective! So thankful they are here!"
— uscompanies.net user review"I give the intake people a zero. I've been here a few times now, and the intake people were rude and impatient."
— uscompanies.net user review"At Mat-Su Regional Urgent Care, patients consistently report exceptional experiences characterized by compassionate care and professional service."
— urgentcarelist.com provider consensusSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Mat-Su Regional Medical Center | Palmer, AK — Jun 15, 2026
- Mat-Su Regional Medical Center — Jun 20, 2026
- Urgent Care - Anchorage & Wasilla, AK - Alaska Medical — Dec 1, 2025
- Search — Jun 5, 2026
Information sourced from the clinic's website as of July 10, 2026.
More urgent care clinics in Palmer
Summary: Alaska Urgent Care, LLC (Alaska Medical Clinics) operates urgent care and family medical services with walk-in availability in Anchorage and Wasilla, Alaska. The company is private, headquartered in Anchorage, and currently has 3 employees. Contact options include multiple local phone numbers and the information@alaskamedicalclinics.com email. Main locations listed are in Anchorage (300 E Dimond Blvd, Suite 12A) with three office entries across Anchorage. If you’re seeking urgent care in Anchorage or Wasilla, this clinic offers walk-in urgent care and general medical services.
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