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About

Summary: - Stanford Medicine Children’s Health (Stanford Children’s Health) is a nonprofit pediatric and obstetric care network based in Palo Alto, CA. - Main address: 725 Welch Road, Palo Alto, CA 94304 (HQ). Other listed Palo Alto offices include 700 Welch Rd and related Welch Rd entries. - Phone: 1-650-497-8000. - Services include pediatric care, family services, research, and innovations; operates as a network under Stanford Medicine Children’s Health. - For Allergy-specific contacts or locations, there is no dedicated Allergy department contact or separate office listed in the provided data. Use the main hospital contact or the Palo Alto addresses to reach pediatric allergy services or directions to the allergy clinic within Stanford Medicine Children’s Health. - Additional identifiers: aliases include Lucile Packard Children’s Hospital; LinkedIn: Stanford Medicine Children’s Health / Lucile Packard Children’s Hospital.

Clinic Type

Allergy and Immunology

Address

730 Welch Road, Palo Alto, CA 94304; 14601 S. Bascom Ave, Suite 200, Los Gatos, CA 95032; 1100 Van Ness Ave, 7th Floor, San Francisco, CA 94109; 1195 West Fremont Avenue, Sunnyvale, CA 94087

Phone

Fax numbers listed: 650-497-0399 (Mary L. Johnson Specialty Services, Palo Alto) and 408-356-1846 (Los Gatos) and 650-725-7578 (San Francisco)

Email

NICH@stanfordchildrens.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Allergy and Immunology
  • Pediatric allergy and asthma care

Team

  • Mary L. Johnson — Specialty Services – Palo Alto Location

Insurance & Payment

—

Languages Spoken

  • English
  • Spanish possibly via links (see extras)

FAQs

What services are provided by the allergy and immunology clinic?

The clinic provides services for all pediatric allergy and asthma problems.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals (Dr. Sean A. Mcghee, MD): 4.3/5 (20 ratings (6 written reviews))
  • Vitals (Dr. Sara H. Kleinman, MD): 4.6/5 (9 ratings (2 written reviews))
  • U.S. News (Dr. Sean A. McGhee): 4/5 patient rating (20 reviews total)
  • Vitals (Dr. Sayantani B. Sindher, MD): 4.5/5 (4 ratings & reviews)
  • Birdeye (Stanford Medicine Children's Health Pediatrics – Foster City): 3.3/5 (15 reviews)
  • Yahoo Local (Stanford Medicine Children's Health – San Francisco): 3.5/5 (41 reviews)
  • BestProsInTown (Stanford Medicine Children's Health — Pediatrics, Menlo Park): Highly praised (qualitative) (18 reviews)
  • Birdeye (Stanford Children's Health – Pediatric Associates – Samaritan Drive): 4.8/5 (6 reviews (Google 6))

Patients praise

  • Providers are described as attentive/thorough and able to explain diagnosis/lab results (e.g., McGhee’s thorough explanation; Sindher review context)
  • Some patients report helpfulness and smooth scheduling or easy access for acute needs in at least one clinic location (Birdeye Foster City review includes positive scheduling/emergency visit availability)
  • Overall recommendations and compassionate, science-based, calm care are mentioned in at least one Stanford Children’s Health pediatrics-related review

Common complaints

  • Concerns about not listening to concerns or not ordering tests/diagnostics to find root cause (McGhee: no tests for itching; didn’t listen/rude)
  • Negative allergy visit experiences where a provider was 'not helpful' and the patient needed a different doctor
  • Service issues such as poor scheduling, appointment changes without notice, and feeling that staff don’t care (Foster City)
  • Office/communication issues (e.g., lab communication problems; late-arrival cancellation policy; negative staff reviews in other locations)

""Took my kid for a bad allergy reaction, and she wasn't helpful at all. Ultimately we had to see a different doctor that figured out the problem.""

— Vitals – Dr. Sara H. Kleinman, MD (Asthma & Allergy Specialist)

""Child looks the same. Gave creams - did not order tests to find out why child is itching.""

— Vitals – Dr. Sean A. Mcghee, MD (Asthma & Allergy Specialist)

""Wait tends to be long, but he spends all the time needed to explain to you lab results, diagnosis, etc.""

— Vitals – Dr. Sean A. Mcghee, MD (Asthma & Allergy Specialist)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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