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Clinic Type

General Surgery

Address

2202 State RdSuite 111, Panama City, FL 32405

Phone

(850) 780-2141

Email

privacy@hcahealthcare.com

Opening Hours

See full hours

Telehealth

Telehealth now available

Services Offered

  • General surgery
  • Abdominal surgery
  • Colon resections
  • Gastroesophageal reflux disease (GERD) surgery
  • Gastrointestinal (GI) surgical procedures
  • Thyroid and adrenal surgeries
  • Ventral and incisional hernia repair surgery

Technology & Equipment

  • minimally invasive
  • laparoscopic techniques
  • leading-edge technology

Team

  • General Surgeons, null — Medical team

Insurance & Payment

Online payment platform, Pay online via patient portal, Pay balances individually or combined across providers

Languages Spoken

FAQs

Medicare annual wellness visits

Your annual wellness visit is a free benefit covered by Medicare.

Your annual wellness visit is a free benefit covered by Medicare.

Your annual wellness visit is a free benefit covered by Medicare.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: 5.0/5.0 based on 26 reviews (for Dr. Norman Jones, FL) (26)
  • US News Doctors: 5.0/5.0 based on 72 reviews (for Dr. George E. Reiss, FL) (72)
  • Vitals: 4.3/5.0 based on 32 reviews (for Dr. Rebecca S. Hysong, FL) (32)

Patients praise

  • many patients report high satisfaction with the surgical skill and expertise of general surgeons in Panama City, FL, and Panama City, Panama
  • frequent commendation for compassionate and thorough bedside manner among highly-rated surgeons
  • positive outcomes for routine and complex procedures, including hernia repairs, cancer surgeries, and gallbladder treatments

Common complaints

  • complaints regarding lack of empathy and poor bedside manner in some medical settings in Panama City, Panama
  • allegations of medical malpractice, including concerns over surgical outcomes, in Panama City, Panama
  • reports of long wait times, administrative issues (e.g., missing records), and perceived unnecessary appointments for billing purposes in some surgical clinics

"Wish I could rate beyond 5 stars! Great surgical care and staff! ... Dr. Jones has great surgical technique, my surgery went to well with no discomfort."

Healthgrades (Dr. Norman Jones)

"Was never seen on time. Usually it is about about 1 hour past appointment time before seeing doctor."

RateMDs (Dr. Douglas L. Stringer)

"Las personas indican que hay carencia de empatía, relaciones humanas, buen trato al público, groserías y la falta de modales para la atención de los enfermos..."

Día a Día (reports from Panama)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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