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Panama City Optometry, located at 2235 15th Street in Panama City, Florida, provides optometry and medical services. The clinic accepts multiple insurance plans including Medicaid, Medicare, Tricare, Humana, Blue Cross/Blue Shield, and others, and offers a sliding fee scale for uninsured patients based on income and household size. Walk-ins are welcome during business hours Monday through Friday.

Clinic Type

Optometry

Address

2235 15th Street, Panama City, Florida 32405

Phone

(850) 818-0039; (850) 818-0060

Email

dsapp@pancarefl.org

Opening Hours

Monday – Friday 8:00 AM – 5:00 PM (CST); Saturday & Sunday – Closed; Closed Daily: Noon – 1:00 PM

Telehealth

Available

Emergency Care

After Hours: See emergency guidance; call 911 for life-threatening conditions

Services Offered

  • Optometry
  • Medical Services
  • Medical Insurance Accepted
  • Sliding fee scale for uninsured
  • New patient paperwork online
  • Printable forms

Insurance & Payment

  • Medicaid
  • Medicare
  • Tricare
  • Humana
  • Clear Health Alliance
  • Sunshine
  • Capital Health Plan
  • Blue Cross/Blue Shield
  • United Healthcare – Commercial
  • Wellcare Medicare
  • Cigna

Sliding fee scale available for uninsured patients; must bring proof of household income.

Sliding fee scale, Sliding fee scale for uninsured (based on income and household size), cash, credit/debit (assumed at clinic; not explicitly stated)

Languages Spoken

—

Pricing

  • - Sliding fee scale for uninsured patients (based on income and household size).
  • - Forms available for download/printing and submission via fax.

Current Offers

Submit Your New Patient Paperwork Online!

FAQs

What insurances are accepted?

Medicaid, Medicare, Tricare, Humana, Clear Health Alliance, Sunshine, Capital Health Plan, Blue Cross/Blue Shield, United Healthcare – Commercial, Wellcare Medicare, Cigna.

Do you offer a sliding fee scale for uninsured patients?

We offer an affordable sliding fee scale for uninsured patients. Sliding fee scale is based on income and household size. Must bring proof of household income (food stamp letters, pay stubs, tax forms, prior year returns, and/or letter from employers.)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. Jeffrey Duncan): 4.8/5 (64)
  • Healthgrades (Dr. Steven MacDonald): 4.9/5 (16)
  • Yelp (Emerald Coast Eye Care): 3.9/5 (11)
  • Better Business Bureau (Bay Vision Center): A+ Rating (N/A)
  • Healthgrades (Dr. Brenda Wainwright): 5.0/5 (6)
  • Facebook (Panama City Eye Care): 90% recommendation rate (24)

Patients praise

  • Professional and friendly staff
  • Thorough examinations
  • Clear explanations of eye conditions
  • Clean and modern office environments
  • Knowledgeable doctors

Common complaints

  • Rude or unprofessional bedside manner
  • Long wait times
  • Difficult appointment scheduling
  • Office environment concerns

"I would give Jeffrey Duncan a negative score if I could. He was awful. Yelled at a elderly woman ahead of us and then proceeded to be rude to us."

— Healthgrades (Dr. Jeffrey Duncan)

"Doctor MacDonald is very through in his exams and best of all he explains everything in your terms not Doctor talk."

— Healthgrades (Dr. Steven MacDonald)

"I went in today and Dr. Bazarte from the beginning of my entry to the room ignored my "hello, how are you today" and was rude and condescending in every word he spoke to me."

— Better Business Bureau (Bay Vision Center)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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